Computer Support Technician

1 week ago


Prince Albert, Canada Prince Albert Grand Council Full time

The Prince Albert Grand Council is currently seeking a highly motivated, dynamic individual to play an integral role as a member of our Information Technology Team.

The Technician is responsible for supporting all PAGC Departments and communities. Support includes installation and maintenance of workstations, Server administration and network infrastructure maintenance.

**Qualifications**

  • Degree/Diploma in Systems and Network Administration, Computer Science or Related discipline. Certifications such as CompTIA A+, Network+ or Microsoft MCP a plus.
  • Preference is given to individuals with 3+ years of computer support experience, including installations, maintenance, managing and troubleshooting.
  • Strong troubleshooting skills: the ability to isolate problem causes through logic, research and the process of elimination, then implement an acceptable solution without assistance.
  • Strong technical knowledge of Microsoft Operating Systems (Windows 11) and Business Applications (Office 365).
  • Ability to effectively prioritize and execute tasks in a fast-paced, high-pressure environment.
  • Ability to work in a collaborative team environment and to work independently, when required.
  • Good Knowledge of current information technology directions, as well as a strong vision of future trends.
  • Vehicle and valid driver’s license: Extensive Travel required to various PAGC departments in Prince Albert as well as PAGC First Nations Communities.
  • Must undergo a criminal record check, the results of which may influence the decision to employ.

**Responsibilities**

  • Provide technical support for hardware and software issues for Windows operating systems.
  • Troubleshoot and resolve desktop support problems while maintaining effective communication with users.
  • Assist in computer networking tasks, including VPN setup and firewall management.
  • Document incidents and resolutions using custom built in-house tools.
  • Ensure customer satisfaction by delivering prompt and efficient IT support.

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$50,000.00 per year

**Benefits**

  • Dental care
  • Extended health care
  • Paid time off

Work Location: In person

Application deadline: 2025-06-05



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