Release Manager

**WorkJam**’s mission? To provide the best Digital Workplace for frontline and hourly workers. Through our industry-leading Digital Frontline Workplace platform, we are positively impacting the lives of millions of frontline employees worldwide, enabling them to achieve breakthrough productivity levels at companies of all sizes._ _We’re proud of our dedicated teams who are driven to make a difference in the world. Join our team today and bring your innovative ideas, passion, and commitment to excellence to make an impact on our products and the new markets we create

**Summary**

Your role as the Release Manager:
The Release Manager is responsible for all releases across the organization, including frontend, backend, mobile apps, configurations and migrations. The role will plan and lead the activities related to the release of the complete WorkJam solution and the necessary updates across multiple regions; facilitate the release review meetings and ensure that the internal and external stakeholders are aligned for the upcoming release; help identify conflicts, dependencies and blockers for the release and lead the effort to mitigate and find solutions for such issues.

What you will be doing:

- Oversee all client-facing releases including UAT and Production major/minor releases, hotfix releases. Ensure the success of their deliveries.
- Manage risks and help resolve any issues that affect the delivery of the releases.
- Conduct regular release related meetings and follow-ups, including Go / No-Go reviews for UAT and production.
- Monitor and escalate changes in the release scope or schedule.
- Support the organization by providing release plans, changes and history across multiple stakeholders - upper management, Professional Services, Support, Operations etc.
- Maintain release checklists and release calendar for each deployment.
- Monitor and ensure all dependencies, configurations and migrations are compliant to standards and ready for the release.
- Work with Development and DevOps to understand and support the source code branches, merging requests and versioning.
- Coordinate the change activities during the deployment to internal environments such as QA, DEMO.

**What we're looking for**:

- Bachelor’s Degree in a technical field (Software Engineering or related fields).
- At least 3 years of work experience in a software company as a leadership role, preferably with exposure to DevOps, Support, or DEV/QA.
- Highly organized, ability to manage multiple priorities simultaneously.
- Very good knowledge of release processes and concepts, CI/CD, software versioning and deployment strategies.
- Good knowledge of Agile methodologies and Software Development Life Cycle.
- Ability to engage and work effectively with different departments within the company.
- Previous experience coordinating releases or managing deployments is a strong asset.
- Knowledge of Git, Bitbucket, Harness.io, GCP, SumoLogic is a strong asset.
- Knowledge of any programming language (Bash, Java, Python) is an asset.
- ITIL Foundation certification is an asset.

**What we offer**:

- Competitive salary and benefits package
- 4 weeks’ vacation
- Contribution to your retirement/pension plan
- A flexible and remote/hybrid work environment
- Work with the latest technology
- A dynamic and inclusive culture
- A supportive team that will encourage your professional growth and development

**Ce que nous offrons**:

- Salaire et avantages sociaux compétitifs
- 4 semaines de vacances
- Contribution à votre régime de retraite/pension
- Un environnement de travail flexible et à distance/hybride
- Travaillez avec les technologies les plus récentes
- Une culture dynamique et inclusive
- Une équipe solidaire qui encouragera votre croissance et votre développement professionnels