Director of Culinary Services

3 days ago


Brantford, Canada Sienna Senior Living Full time

Sienna Senior Living (TSX: SIA), is one of Canada’s largest owners and operators of 88 seniors’ living residences, in addition to managing 13 residences for third parties. We offer care, support, services and housing in Aspira Retirement and Long-Term Care to seniors/residents and their families. At Sienna, we empower our 14,500 team members across Ontario, British Columbia, Saskatchewan and Alberta to help residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life

We are excited to announce the opening of a brand-new, state-of-the-art campus of care in Brantford, featuring 160 long-term care beds and 147 retirement suites. This innovative home is designed to set a new standard in senior living, seamlessly blending exceptional care, enriching culinary experiences, and dynamic engagement programs with modern amenities.

We are seeking an experienced and dynamic **Director of Culinary Services** to lead the culinary operations at this exciting new campus.

**About the Role**:
Reporting to the Senior General Manager, the **Director of Culinary Service**s will play a key leadership role in delivering high-quality dining experiences for residents in both Long-Term Care (LTC) and Retirement residence settings. This is an exciting opportunity to manage a dynamic culinary team, ensure regulatory compliance, and drive excellence in food services while fostering a warm, engaging environment for our residents.

As part of the management team, you will have the unique opportunity to create and maintain a dining experience that aligns with our Purpose, vision and values. You will also manage all aspects of food service, from purchasing and inventory control to menu planning and catering, and ensure exceptional service delivery on all fronts.

**What We Offer**:

- A competitive salary and vacation package
- Short Term Incentive Plan
- Health & Dental benefits program
- RRSP with employer match
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with company match
- Experience transformative leadership growth with our unique and tailored development opportunities so you can succeed and take on new challenges
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs

**What You Will Be Doing**:

- Provide direction to the Culinary team while delivering orientation, training, and performance management process
- Prepare schedule for each shift and ensure adequate staffing levels, in accordance with budgetary guidelines
- Work with the Senior General Manager/ Senior Executive Director in budget development
- Leadership and performance management of Director of Dietary Services, Sous Chef and Dining Room manager
- Supervise all aspects of food production including the use of the Meal suite production systems
- Conduct regular meal service rounds for all dining areas
- Conduct daily inspection of the kitchen and serveries to identify and resolve issues
- Understand basic HACCP principles to ensure food and equipment safety
- Handles labour relation issues, including disciplining team members, according to the collective agreement
- Attend all mandatory and pertinent in-services offered at the home affecting the provision of resident care
- Ensure all procedures are followed by dietary team members related to Infection Control procedures for dietary and food services
- Ensure team members are educated and complies with safety policies and procedures as it relates to food safety, and safe equipment operation
- Counsel residents and families on basic therapeutic diets
- Oversee the quality management program for all Dietary related audits according to a set schedule and ensure Long Term Care & Retirement audits are completed
- Develop and sustain operational plans for the effective operation of the dietary department
- Lead the development of the annual departmental budget
- Ensure effective and efficient procurement and supply control procedures within the department
- Respond promptly to concerns of residents and family members and implement action plan to avoid reoccurrence of similar issues

**Who You Are**:

- A dedicated professional with active membership in the Canadian Society of Nutrition Management
- Are a graduate of a recognized Food & Nutrition Management course
- Red Seal certification (preferred)
- You bring at least 5 years of experience in long-term care or in the retirement residence sector, and you have a solid understanding of the unique needs of these environments
- You have experience managing large-scale hospitality operations, overseeing multiple menus and à la carte offerings (an asset)
- You’re comfortable leading teams, especially in a unionized environment
- You understand and adhere to Ontario Food Premises Regulations, Public Health regulations, the Food Safety Code of Practice, Canada's Food Guide to Healthy Eating, Ontario Labour Act, Union agreements, Human Rights Code, Public Health



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