Sales Lead/key Holder

6 days ago

NiagaraontheLake, Canada Steve Madden Full time

Duties:

- Assist the Store Manager in overseeing daily retail operations
- Provide exceptional customer service and resolve customer complaints or issues
- Train and supervise retail staff, including setting work schedules and assigning tasks
- Monitor inventory levels and order merchandise as needed
- Ensure compliance with company policies and procedures
- Maintain a clean and organized store environment
- Process customer transactions using the point-of-sale (POS) system
- Assist with visual merchandising and product displays
- Contribute to team effort by accomplishing related results as needed

**Requirements**:

- Previous experience in a retail environment, preferably in a supervisory role
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Proficient in using POS systems and other retail software
- Ability to multitask and prioritize tasks effectively
- Bilingual or multilingual skills are a plus
- Knowledge of administrative tasks such as scheduling and inventory management
- Exceptional customer service skills with a friendly and approachable demeanor
- Professional phone etiquette

We offer competitive pay, opportunities for career advancement, and a positive work environment. If you meet the requirements for this position, we encourage you to apply

**Job Types**: Full-time, Part-time

**Salary**: From $17.00 per hour

Expected hours: No less than 15 per week

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Ability to Commute:

- Niagara-on-the-Lake, ON L0S 1J0 (required)

Work Location: In person

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