Medical Receptionist

2 weeks ago

Windsor, Canada Dr. Zachary Adams Full time

**Medical Receptionist**

Doctors of Windsor - Dr. Zachary Adams - Windsor, ON

**Hours**: 30-32 hours per week
- **Monday - Thursday**:9am - 4pm
- **Friday**:9am - 12pm
- **Occasional evenings/weekends**_(Mon-Thurs until 8pm, Fri until 6pm, Sat 8-2pm)_

**Key Responsibilities**:

- Greet and assist patients in a professional and welcoming manner
- Escort patients to examination rooms and record basic vitals as directed (height, weight, temperature, etc.)
- Respond to incoming phone calls promptly; schedule, confirm, and update patient appointments using Telus PS Suite
- Maintain and update accurate patient records, including demographics and medications, in the electronic medical record (EMR) system
- Process referrals, requisitions, insurance forms, billing documentation, and other relevant correspondence
- Coordinate diagnostic tests, specialist referrals, and follow-up appointments as directed by medical staff
- Prepare immunizations and injections (drawing up, labeling, setting up for provider administration)
- Support physicians during minor procedures such as Pap smears or skin biopsies (e.g., preparing supplies, setting up the room)
- Provide administrative support to physicians and clinical staff to ensure efficient clinic operations
- Keep examination rooms and workspaces clean, organized, and fully stocked
- Follow all clinic policies and procedures, and ensure patient privacy, confidentiality, and safety in accordance with PHIPA

**Education and Experience**:

- Medical Office Administration Diploma from an accredited college (required)
- Proficiency with **Telus PS Suite**(preferred)
- Minimum 1 year experience as a medical receptionist (Family Practice preferred)

**Skills**:

- Excellent interpersonal, verbal, and written communication skills
- Friendly, professional, and patient-focused attitude
- Strong organizational skills with keen attention to detail
- Ability to multitask and manage time effectively in a busy clinical environment
- Works well both independently and as part of a collaborative team
- Proficient in handling confidential information with discretion and professionalism
- Strong problem-solving skills and the ability to remain calm under pressure
- Comfortable with technology, including EMR systems (e.g., Telus PS Suite), faxing, and office equipment
- Adaptable and quick to learn new processes or software

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 30 - 32 per week

**Benefits**:

- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2025-06-02

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