Professional Liability Broking Leader, Construction

**Who We Are**:
**The Role**:
**Essential Duties and Responsibilities**:

- Serve as a key stakeholder of the North American Construction & Infrastructure Group through client risk consultation, risk mitigation, and coverage design and delivery
- Must draw on experience and understanding of construction professional liability disputes and litigation and other legal processes to educate and advise clients (in consultation with claims colleagues)
- Support the client and market facing professionals in the practice on individual medium to large sized accounts ranging in complexity.
- Use your risk expertise and knowledge of industry and the insurance marketplace to translate client’s exposures and loss scenarios into effective insurance coverage
- Develop and execute placement strategies around coverage and products in conjunction with market and account management colleagues.
- Lead and assist market and client facing colleagues in negotiating and evaluating coverage amendments from carriers and presenting the evaluations to clients.
- Manage relationships with internal colleagues and external clients and insurance contacts
- Identify the need for new products and develop/suggest innovative solutions to leadership team.
- Demonstrate the highest level of integrity, ethical behavior, and professionalism; leads by example
- Define success and direct team broking activity to achieve the optimal outcomes for clients/prospects; ensure a go-to-market strategy is in place for each broking engagement on a direct to market placement or on the basis of overseeing broking activities executed by the account team.
- Accountable for achieving portfolio and team KPI’s including growth, retention, and margin objectives. Drive and support prospect sales efforts, expand existing client relationships throughcross-sell and up-sell initiatives, ensure distinctive client value is delivered through all placement and facets of service engagement
- Cultivate strong, productive, trustful, and resilient multi-level relationships with carrier and wholesale partners and NFP local office teams
- Demonstrate exceptional negotiation skills - possess an awareness of different personality types and ability to adjust approach to effectively drive the optimal outcome; capable of interacting with all audiences within client, carrier, wholesale, vendor, and specialty organizations; effectively lead team members in difficult scenarios and collaborates effectively with other leaders
- Working knowledge of client needs across the portfolio and the effective deployment of client-facing resources and technology to successfully impact the client’s service experience, solidifying our position as an industry-leading broker
- Ensure team members are executing on NFP’s broking strategies, including strategic carriers, panels, and preferred wholesaler utilization
- Provide leadership oversight and ensure the accuracy of client and policy information in NFP’s Epic agency management system
- Ensure the team effectively introduces and deploys data and analytics to provide meaningful program insight for clients and the broking team
- Develop and ensure the deployment of differentiated client services through a thoughtful and sound execution of the client stewardship process that enhances the quality of client relationships
- Ensure new technological resources are showcased and appropriately introduced to defined customers
- Effectively set expectations and ensure the execution of client engagement and stewardship across the portfolio that supports client institutionalization, while ensuring that internal service teams and carrier partners engage in a manner that reinforces a value-based relationship
- Engage Subject Matter Experts to support client business development and retention
- Support the recruitment and acquisition of talent that aligns with current and future organizational requirements; support the development of high-potential talent utilizing annual development planning, providing challenging assignments, project work, mentoring, coaching, and exposure to a variety of individuals and teams
- Set challenging and achievable team and individual objectives. Demonstrate effective and motivational performance management techniques to develop the team; sets professional standards and core competencies, while ensuring the team is trained and supported to achieve and exceed those standards
- Effectively engage colleagues and provide objective performance feedback through interim and annual performance reviews.
- Actively drive the implementation and usage of new systems and processes that improve margin and efficiency
- Demonstrate active succession planning through market mapping and the movement of high-potential talent through the business
- Improve the diversity profile of the practice and focus on tangible actions to drive the Diversity & Inclusion mission in the business
- Ensure adherence to compliance requirements
- Accountable for the int