Customer Success Specialist

2 weeks ago

Brampton, Canada Cardinal Meats Full time

**The Position**:
Support, enable and optimize front line Sales time through managing internal customer interaction in collaboration with the Account Manager.

**Specific Accountabilities**:
Live Core Values
Manage internal customer related projects in collaboration with sales team.
Key Cardinal contact for customer inquiries
Manage pricing contract renewals and internal pricing support
Lead new product launches from beginning to implementation
Forecasting and promotional support
Collect, assemble, analyze and summarize sales data to support sales related activities
Proactively research and support sales through direct engagement with customers
Utilize sales funnel to support and source new sales opportunities
Support sales team with customer inquiries on technical information, pricing, product details, etc.
Demonstrated Servant Leadership
Follow company policies and procedures
Coverage for planned and unplanned absences which could compromise our policies, procedures and programs
Continuous improvement in company policies and procedures
Act within the company philosophy

**Ideal Qualifications**:
Proven Account support and strong sales aptitude
Project Management experience
Team experience in multi-level customer service and sales
Strong PC skills
Self-motivated, strong verbal / written communication and organization skills
Results oriented
University or College Degree

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