Canadian Renewable Energy Association

**Who We Are**:
The Canadian Renewable Energy Association (CanREA) works to ensure that wind energy, solar energy and energy storage play a central role in transforming Canada’s energy mix, leveraging the synergies among these technologies to provide clean, flexible, and affordable energy solutions. We are dedicated to creating a more sustainable future for Canada and future generations.

**The Role**:
CanREA is searching for a highly motivated, and enthusiastic **Membership Coordinator** to join the team on a full-time, permanent basis. Reporting to the Manager of Membership & Business Development, the Membership Coordinator will be responsible for leading all work related to the membership database system, providing effective and efficient execution of membership administration related matters, and assisting with CanREA events. Additionally, this role provides an excellent opportunity to interface across various CanREA functions, including events, communications, and policy related activities.

**Duties and Responsibilities**:
**Membership Database Management**
- Lead all work related to the membership database system, including data entry, new features, integrations, creating manuals, training & other technical solutions.
- Ensure the membership database is operating effectively and efficiently to meet the current and evolving needs of the Association. This may include working with our database provider to oversee any necessary updates or changes.
- Input all member and other industry contact and market information into the database system, and ensuring all information is up to date.
- Support the use of the membership database system for online payments.
- Support the development of internal policies regarding staff usage of the database.
- Train and assist the Association staff on the use of the database as required.

**Membership Renewal, Retention, and Recruitment Activities**
- Support the development and implementation of the membership renewal and recruitment programs.
- Act as the primary member contact for all technical and logístical member support, including new member onboarding.
- Lead the monitoring and review of the member related webpages, both on the public and members-only websites, and collaborate with the Communications Team as required.
- Assist in the creation of membership and sponsorship promotional materials, and collaborate with the Communications Team regarding translation, as required.
- Assist with identifying and collecting information on member prospects.
- Assist in the collection of outstanding membership dues as required.
- Assist in the development of industry membership-related research and related information gathering communications (e.g., questionnaires, surveys, etc.).
- Assist in the development, coordination, and execution of the Member Annual General Meeting and other member related meetings (e.g., Strategic Planning Session, CEO Summit, etc.).
- Lead the development, coordination, and execution of the Board Nominations & Elections process.
- Lead the development, coordination, and execution of the Awards Nominations and Selection process.

**Event Coordination**
- Support and assist the Events team in developing, organizing, coordinating, and hosting various events and conferences, as required.
- Act as the primary contact for all sponsors and exhibitors as it relates to technical and logístical support in fulfilling event agreement obligations (e.g., forms, collecting logos, sharing information, etc.).
- Support and assist the Events team in managing and coordinating tasks related to CanREA booths at events (e.g., Electricity Transformation Canada), as required.

Please note other duties may be assigned as needed to meet the evolving needs of the Association.

**Qualifications**:

- Post Secondary education in a relevant area of study or an acceptable combination of education and relevant experience.
- 3 years minimum experience in working within membership, administration, and information management functions.
- Experience working with, or for, Non-profit or membership-based associations are an asset.
- General knowledge of the renewable and the energy storage industry is an asset.
- Demonstrated knowledge of client interaction, customer service, and member-based programs.
- Experience in event coordination and logistics.
- Strong communication skills and fluency in English (written and spoken) is required. Bilingual in English and French is an asset.
- Strong knowledge of software systems including MicroSoft Office (Outlook, Word, Excel, PowerPoint, Teams, etc.), membership database systems (Wicket) and billing systems (Fusebill Etc.) and other related software programs (Adobe Acrobat, Survey Monkey, GoToWebinar, Zoom, Jotform, Simply Voting, Etc.).
- Strong organizational and multi-tasking skills.
- Ability to work effectively in a remote capacity.
- Ability to travel approximately 5% of the time, mainly across Canada.

**Cultural Fit**:

- Curiosity, e