Manager, Human Resources and Labour Relations

The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People. As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions across Ontario, we provide our clients with total solutions in water and wastewater. We are dedicated to working closely with our clients to help them build healthy sustainable communities and organizations and provide safe and reliable drinking water to thousands of Ontarians each day. **What we are looking for**: If you are a strategic labour relations thinker who leverages a hands-on approach to enable consistent, high-quality advice and support for the team, colleagues, clients, and stakeholders, then this is the role for you The Manager, HR/LR Services is accountable for leading services for the Agency in labour/employee relations (including grievance management), workplace investigations, disability management and recruitment throughout the agency. This includes enabling business objectives, aligning to organizational values and culture, meeting legal and collective agreement obligations, and achieving constructive labour relations with union partners. You will lead a team of professionals who collaborate and act as key points of contact with business leaders, HR colleagues, external stakeholders, and the Union. **Location: (Hybrid Work Model)** **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation. **What can I expect to do in this role?**:** Key Responsibilities** - Manage the provision of strategic human resources services that support senior leaders to achieve business results related to the following key areas of responsibility: strategic labour/employee relations, recruitment and retention, performance management, disability management and conflict of interest strategies. - Manage continuous improvements within the department with the objective of organizational excellence and efficiency of processes - Address systemic issues and align the Agency's strategic human resources plan with broader enterprise-wide business planning - Lead and establish a framework that enables constructive labour relations between the Agency and the Union at the organizational, business, and local levels. - Manage and achieve business objectives through labour and employee relation frameworks. - Lead the development of corporate labour relations, employee relations, and workplace investigation strategies in partnership with diverse stakeholders. - Provides for the seamless and integrated implementation of new/revised processes and procedures; develop protocols and operational processes to streamline operations and comply with legislation, regulations and policies - Lead the Agency's contingency planning, including the negotiation of Essential Service Agreements, in the event of a labour disruption. **How do I qualify?**: **Leadership Skills**: - Ability to develop, build, mentor and lead a group of human resources professionals. - Demonstrate inclusive leadership that values and creates a culture of diversity, inclusion and equity in the workplace - Ability to determine human resources and organizational needs for optimal performance and delivery of results, in alignment with Agency goals and objectives - Encourages innovation in setting goals and meeting standards and objectives - Exercise managerial and strategic leadership, accountability and authority in the areas of disability management, recruitment and retention, performance management, labour and employee relations, and compensation related matters **Relationship Management, Communication and Consultation Skills**: - Demonstrates superior relationship management and consultation skills to develop and maintain effective business relationships with senior executives and advises and influences them on complex/contentious HR matters, ongoing initiatives, HR management practices, and to provide relevant information on policy direction and recommendations - Excellent verbal communication and presentation skills to work with a variety of staff and stakeholders at various levels and lead the preparation of formal replies, briefing notes, reports, discussion documents, consultation papers, presentations to management committees, and senior management on issues related to HR program or serv