Assistant Manager
1 week ago
**Company Description**
Observes and coaches team members behaviours to maintain high standards of customer service and product knowledge
Leads by example by providing exemplary customer service using Laura Canadas customer service standards
Demonsrates strong wardrobing skills by coaching and sharing knowledge on current fashion trends, product, and the customer unique needs as well as ensuring team member are always up to date on new arrivals, product knowledge.
Fosters a vibrant, fun, energetic and enjoyable store environment
Demonstrates excellent floor leadership and has exceptional control of the sales floor (customer service standards, fitting rooms, zone coverage, cash desk area) and monitors segment accountability results.
Continually monitors traffic trends and reacts in a timely manner
**Qualifications**
Contagious passion for fashion and customer service
A minimum of 1 year experience as Sales Associate preferred
Proven leadership and passion for coaching and developing others
Excellent communication and interpersonal skills
Demonstrates initiative on an on going basis
Ability to create a positive work environment where team members are motivated to learn and grow
**Additional Information** Benefits**:
- 50% employee discount in store
- Dynamic and passionate team
- Group insurance plan and various employee programs, including a telemedicine service (for certain job categories only)
- Career development and advancement program
- Supportive management team and good work/life balance
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