System Administrator

**Pop Quiz**:

- Do you enjoy technical troubleshooting and problem solving?
- Do you have 10 years’ experience working as a system administrator in a corporate environment?
- Do you enjoy working in a team environment with a highly collaborative group of passionate IT professionals?
- Are you skilled and knowledgeable in Windows Server, Active Directory, Microsoft 365 and Network Firewall and switches?

If you scored **four** for **four**, JLR has a home for you as a System Administrator You’ll be supported by a Platinum Club member of Canada’s Best Managed Companies program, 100% employee-owned firm that has a long-established reputation for quality services in multiple sectors.

JLR is a creative, tight-knit, and mentorship-focused community with unique opportunities for driven people with tenacity and spirit. Our organization is made up of diverse employee owners with specialized expertise in a wide range of disciplines. Joining the JLR team means joining a dynamic group of innovative architecture, engineering, and planning professionals and support staff.

If you’re innovative and collaborative, thrive when presented with new challenges, and are eager to take your career in new directions, then JLR is the right environment for you.

**Your Role as a System Administrator**:
Choose your own adventure Let’s talk about how your skills, experience, goals, and passions can find a home at JLR. As a System Administrator, your role will include:

- Managing Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
- Administering Azure Active Directory (AAD/Entra), including managing identities, groups, and roles, and understanding synchronization with on-premises Active Directory.
- Monitoring service health and diagnosing issues using various tools, including event logs and performing security updates.
- Managing and maintaining on-premise infrastructure, including servers, network devices, and storage systems, ensuring the reliability and performance of both cloud and on-premise environments.
- Assuming ownership of escalated first line help desk tickets and providing guidance and mentorship to first line help desk staff.
- Creating and maintaining documentation for IT processes.
- Assisting in the planning and execution of new IT initiatives.
- Working as part of a team towards the common goal providing exceptional IT services to the entire organization.

**Why Join Us?**:
We live, work, breathe, sleep, and thrive in the communities we build. We love northern Ontario and the glorious bounty of the natural world and we’re proud of our reputation and longevity in the National Capital and Kingston regions. Furthermore, we’re growing our presence in southwestern Ontario and all along the Great Lakes of Ontario.

We foster a friendly, welcoming, and team-oriented atmosphere that encourages innovation and collaboration. We have an established depth of technical and support resources that can efficiently and effectively deliver small and large multidisciplinary projects. We provide flexible career direction with opportunities to choose your own path and interesting and exciting assignments ranging in size and type.

Employee Ownership and Career Growth
- 100% employee-owned
- Share ownership opportunities at all levels
- Merit and profit bonus program
- Competitive salaries reviewed annually
- Career Mentorship Program

Work-life Balance and Employee Wellness
- Immediate health and dental benefits
- RRSP/DPSP matching program
- Flexible working hours
- Hybrid working
- Parental leave top-up program
- Fun Funds to plan extracurricular social events

Community Engagement and Social Responsibility
- Diversity, Equity & Inclusion Committee
- Environmental Sustainability Committee
- Reconciliation Action Plan Committee
- Local fundraising and community building events

**Application Instructions**:

- At JLR, each of us contributes to inclusion and we all have a role to play. Our culture is the result of our behaviours, our personal commitment, our curiosity, how we collaborate, and the ways that we courageously share our perspectives and encourage others to do the same. In turn, our environment inspires us to try new things, speak openly, and be bold. It brings us together in ways that help us stand out. Our inclusive culture empowers all of us to connect, belong, and grow. Learn more about _our commitment to Diversity, Equity and Inclusion_._