Creative Project Manager

BIMM is booming, so we’re looking for **TWO Creative Project Manager’s **to join our team

**Who we are**

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

**Who we’re looking for**

We are looking for an experienced and highly skilled Project Manager's with a strong brand and CRM background to join the Operations team at BIMM. As a Creative Project Manager, you will be responsible for overseeing and coordinating various project elements, ensuring smooth and accurate delivery at all times. You are a quick-learner and a detail-oriented self-starter with strong interpersonal skills and a knack for problem solving.

Success in this role will extend to team & client satisfaction, operational efficiency, financial accuracy, and smooth collaboration. Your ability to navigate complex projects, deliver exceptional results, and contribute to the agency's overall success will be pivotal in achieving these outcomes.

**Responsibilities**
- Develop and manage multiple project plans concurrently, ensuring all tasks and deliverables are clearly defined, deadlines set, and resources are allocated appropriately. Coordinate project activities (i.e. meetings), monitor progress, track project and client financials, and ensure timely completion of deliverables.
- Coordinate and facilitate effective communication and collaboration among team members, ensuring everyone is aligned on objectives, timelines, and deliverables.
- Prepare, maintain, and deliver project specific documentation such as scope and estimation, status, requirements documents, release checklists, timelines, etc.
- Seek improvements in process to better manage deliverables
- Conduct regular quality control checks to ensure project deliverables meet established standards, and agency & client expectations.

**Requirements**:

- Minimum of 2-3 years of project management experience in brand and CRM marketing, preferably on the agency side
- Highly developed interpersonal and communication skills - both written and verbal
- Superior organizational and time management skills, with meticulous attention to detail
- The ability to be flexible and highly adaptive in a fast-paced, entrepreneurial environment
- Project management skills, with a demonstrated ability to manage multiple priorities
- Strong client service orientation
- High quality assurance standards
- Independence and an entrepreneurial spirit - “you can figure things out”
- Proactivity - the ability to anticipate and manage risk
- A calm and patient demeanor under pressure
- Proficiency in Project management software or tools
- Experience with Atlassian Suite

**Nice to haves**
- Client-facing experience
- Technical knowledge and an understanding of software development practices
- Working knowledge of Issue tracking tools (ie: Jira, TeamWork, Asana) a plus
- Working knowledge of WCAG AA Accessibility standards a plus
- Scrum and Agile experience
- PMI certification

**What’s in it for you?**
- Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the office. Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah
- Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
- Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes, Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking classes. Our summer and holiday parties are quite memorable as well Having Fun Everyday is one of our core values.
- We believe in working & meeting with purpose. We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
- Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
- Growth: BIMM is part of kyu collective which g