Operations Coordinator

2 weeks ago

Burnaby, Canada Ideal Siding Full time

**Benefits**:

- Free on-site parking
- Hybrid schedule: 2-3 days/week in office
- 36-hr work week for a healthy work/life balance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance

**Overview**

Ideal Siding is seeking a high-performing **Operations Coordinator** to support our HQ operations team and growing network of franchise partners. This is not an entry-level admin role — we’re looking for someone who thrives in a high-volume environment, is confident managing multiple priorities, and has the systems thinking and initiative to keep complex projects on track.

Reporting directly to the **VP of Operations**, you’ll be a key driver of day-to-day efficiency across the company — coordinating tasks, streamlining processes, and ensuring both our internal teams and franchisees get the support they need to succeed.

**Key Responsibilities**

**Franchise & HQ Operations Support**
- Serve as the go-to liaison for franchisees and internal teams on operational matters
- Deliver onboarding, training, and continuous support on internal systems, tools, and procedures Address questions, escalations, and coordination needs promptly and professionally across multiple regions

**Process Improvement & Project Coordination**
- Monitor progress on key initiatives, projects, and deliverables to ensure timelines and goals are met
- Identify process gaps and propose enhancements to improve tools, workflows, and documentation
- Drive accountability and follow-through across departments by maintaining clear communication and consistent updates Maintain thorough and organized records of tasks, timelines, and status updates

**You’ll Succeed in This Role If You Have**:

- 2-4 years of experience in operations, project coordination, or executive-level administrative support within a fast-paced setting
- A demonstrated ability to manage multiple priorities and shifting demands without missing details
- Excellent communication skills and a knack for working effectively with cross-functional teams
- Hands-on experience with CRMs, project tracking platforms, and collaborative tools
- A proactive, solutions-focused approach: you're quick to anticipate needs and take initiative A Bachelor’s degree in Business Administration or comparable experience in a dynamic operations environment

**Why Join Ideal Siding**:

- Competitive salary
- Comprehensive benefits including dental and extended healthcare
- Hybrid remote working environment providing flexibility Monday to Friday work schedule, promoting work-life balance

**How to Apply**: Please submit your resume along with a cover letter highlighting your relevant experience and explaining why you’re the right fit for our team.

We appreciate all applicants’ interest in Ideal Siding; however, only those selected for an interview will be contacted.

We look forward to hearing from you
Flexible work from home options available.

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