Current jobs related to Shift Leader - Edmonton - Prairie Records

  • Culinary Shift Leader

    1 week ago

    Edmonton, Canada Moxies Full time

    **Moxies - Culinary Shift Leader** Are you passionate about creating delicious dishes and leading a team to success? Do you thrive in a dynamic and loving work environment? Moxies, a renowned brand known for its handcrafted dishes and award-winning hospitality, is seeking a highly skilled Culinary Shift Leader to join our team. As part of our Leadership...

  • Foh Shift Leader

    1 week ago

    Edmonton, Canada Moxies Full time

    **Moxies - FOH Shift Leader** Are you passionate about delivering exceptional hospitality and leading a team to success? Do you thrive in a fast-paced, dynamic environment? Moxies, a renowned brand with over 30 years of experience in delivering handcrafted dishes, signature cocktails, and award-winning hospitality, is seeking an enthusiastic FOH Shift...

  • Foh Shift Leader

    1 week ago

    Edmonton, Canada Moxies Full time

    **Moxies - Immediate FOH Shift Leader** Are you passionate about delivering exceptional hospitality and leading a team to success? Do you thrive in a fast-paced, dynamic environment? Moxies, a renowned brand with over 30 years of experience in delivering handcrafted dishes, signature cocktails, and award-winning hospitality, is seeking an enthusiastic FOH...

  • Shift Leader

    2 days ago

    Edmonton, Canada Earls Kitcken + Bar Full time

    We’re seeking a dynamic Shift Leader to join our growing team. As our first step into management, this role is a launchpad for your career at Earls. You’ll gain invaluable experience in all aspects of restaurant operations while developing your leadership skills. We’re looking for someone who is eager to learn, thrives in a fast-paced environment, and...

  • Retail Shift Leader

    3 weeks ago

    Edmonton, Canada Canna Cabana Inc. Full time

    Overview Canna Cabana is actively seeking Part TimeShift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Responsibilities - Provide assistance to store management in supervising and facilitating the daily...

  • Shift Leader

    2 weeks ago

    Street Northwest, Edmonton, Alberta, Canada, TN L Chick-fil-A South Edmonton Common Full time $35,000 - $40,000 per year

    Chick-fil-A South Edmonton Common is seeking highly motivated individuals to join our team as Shift Leaders. The Shift Leader role at Chick-fil-A South Edmonton Common is more than just a job, it's an opportunity to learn and grow If you are a confident individual with exceptional leadership abilities and a genuine passion for the food service industry, this...

  • Retail Shift Leader

    2 weeks ago

    Edmonton, Canada Canna Cabana Inc. Full time

    Overview Canna Cabana is actively seeking Part TimeShift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Responsibilities - Provide assistance to store management in supervising and facilitating the daily...

  • Laser Leader

    4 days ago

    Edmonton, Canada Laser Leader & Minecraft Host Full time

    Laser City is Edmonton’s newest laser tag facility! We are growing and are looking for team members to run our Laser Tag games and Minecraft Camps! We are looking for fun, friendly and outgoing people to join our team. This is a perfect position for someone in school. What does a Team Member do? You are the friendly faces that greet our customers as they...

  • Retail Shift Leader

    2 days ago

    Edmonton, Canada Canna Cabana Full time

    Overview: Canna Cabana is actively seeking **Part Time Shift Leaders**who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. **Responsibilities**: - Provide assistance to store management in supervising and facilitating...

  • FOH Shift Leader

    6 days ago

    St NW, Edmonton, AB, TN L, Canada Moxies Full time $40,000 - $60,000 per year

    Moxies - FOH Shift LeaderAre you passionate about delivering exceptional hospitality and leading a team to success? Do you thrive in a fast-paced, dynamic environment?Moxies, a renowned brand with over 30 years of experience in delivering handcrafted dishes, signature cocktails, and award-winning hospitality, is seeking an enthusiastic FOH Shift Leader to...

Shift Leader

2 weeks ago

Edmonton, Canada Prairie Records Full time

**About Us**:
Founded in 2020, FIKA Cannabis is a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. Now with over 140+ locations across Canada, The FIKA Company is the home of 8 Canadian retail banners, including FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower Haze, Prairie Records and Bud Supply. Providing exceptional service in a variety of welcoming and intuitive store environments, The FIKA Company retail family is the destination for every type of cannabis consumer.

Job Overview
The Prairie Records Shift Leader is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
The Shift Leader maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.
All Shift Leaders are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Shift Leader is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.
Core Competencies and Requirements
- Strong knowledge of retail sales principles, methods, practices, and techniques.
- Strong work ethic and positive team attitude.
- Ability to guide, educate and motivate employees.
- Strong customer service and troubleshooting skills.
- Strong communication skills (verbal & written).
- Familiarity with security alarm systems - enabling and disabling.
- Ability to learn and adapt to sales software quickly.
- Proven data entry, data editing and typing skills.
- Exceptional conflict resolution, negotiation, and objection handling skills.
- Able to respond quickly in a dynamic and changing environment.
- Excellent organizational and time management skills.
- Experience with cash management.

Job Duties
- Open and Close retail store, including activating and deactivating alarms.
- Greet and assist customers in a manner that models exemplary conduct to other staff
- Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
- Assist with team member onboarding, training, and continuous education.
- Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
- Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
- Ensure all customer complaints are addressed and handled professionally.
- Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
- Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
- Where necessary, identify and suggest technology solutions to meet evolving customer needs.
- Escalate team member issues to direct manager.
- Act as a steward of education and compliance.

Education, Training & Experience
- 2 years of experience in the retail industry.
- High school diploma or GED required.
- Experience in all aspects of customer service.
- Clear criminal record.
- Provincial Cannabis Certification.

Working Conditions
- Manual dexterity required to use desktop computer and peripherals.
- Ability to stand for long periods of time.
- Ability to lift 25 pounds.
- Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.