Outreach Supervisor
1 week ago
**Our Mission**
**Position Overview**
**Key Responsibilities**
**Staff Supervision & Leadership**
- Supervise and support Outreach Support Workers, students, and volunteers
- Provide regular individual and group supervision, coaching, and performance evaluations
- Facilitate team meetings and case consultations
- Ensure staff adherence to organizational policies, safety procedures, and professional ethics
**Program Oversight**
- Oversee day-to-day delivery of the Outreach and Follow Care programs
- Coordinate and support case management planning, referrals, and goal setting for clients
- Monitor program effectiveness, identify gaps, and implement improvements based on feedback
- Support development and delivery of group programming, workshops, and community events
**Client & Community Engagement**
- Provide oversight and guidance on complex client cases, crisis intervention, and safety planning
- Maintain relationships with community agencies, legal supports, housing providers, and healthcare professionals
- Represent Safehope Home at community meetings, networks, and collaborative initiatives
- Support advocacy efforts to increase awareness of human trafficking and improve service access for survivors
**Administrative Duties**
- Maintain accurate records, reports, and data collection for reporting and evaluation purposes
- Support development and maintenance of program policies, procedures, and training materials
- Manage logistics for program materials, outreach supplies, and donations
**Qualifications**
- Degree or diploma in Social Work, Social Service Work, Psychology, or a related field
- Minimum 3 years of frontline experience supporting vulnerable populations (preferably survivors of trafficking, homelessness, or addiction)
- At least 1 year of supervisory or team leadership experience
- Knowledge of trauma-informed care, harm reduction, and anti-oppressive practice
- Strong organizational, communication, and problem-solving skills
- Valid G driver’s license and access to a reliable vehicle
- Recommended certifications: CPR/First Aid, Non-Violent Crisis Intervention (NVCI), trauma training
**Working Conditions**
- Based in Oshawa with frequent travel throughout Durham Region
- Flexible work hours may include some evenings or weekends based on client and program needs
- Work involves office-based supervision, community visits, and outreach delivery
- Employee care benefits available
- Medical and Dental benefits
**To Apply**
Pay: $32.00-$35.00 per hour
Expected hours: 35 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Application deadline: 2025-05-31
Expected start date: 2025-06-01
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