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Event Services Manager

2 weeks ago

Ottawa, Canada Aramark Full time

This position is based at the Shaw Centre, which was named #1 best convention centre globally in 2020, and is located in the heart of downtown Ottawa. Under the Director of Events, this management position is responsible for acting as the primary liaison between clients and the operational teams to plan successful events of various scopes.

**Responsibilities**:

- Meets with client groups to plan and organize assigned meetings and/or events.
- Coordinates activities with the various service contractors for assigned meetings and/or events.
- Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
- Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
- Ensures departmental sales goals for food and beverage are met or exceeded.
- Provides clear, concise, and timely communication of detailed requirements to operational departments. Assists in scheduling operational set-ups to provide equipment or service’s needs.
- Serves as primary liaison between clients and facility departments.
- Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests and concerns.
- Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
- Know and comply with all ARAMARK and client policies and procedures regarding safety, security and emergencies.

**Qualifications**:

- Position requires an associate degree
- 2-4 years of hotel and convention management/supervisory experience increasing degrees of responsibility attained.
- Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
- Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
- Requires management and leadership skills and the ability to work with confidential employee, client and ARAMARK information.
- Clean criminal background check before first day of employment
- Bilingualism a strong asset
- Accommodations for job applicants with disabilities are available upon request._

**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark