Customer Service Clerk
6 days ago
Organizational Unit- University of Victoria -> VP Finance and Operations -> Facilities Management- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date- 5 December 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $4,305.00 - $4,438.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.- Classification- PB7- Hours of Work- Monday to Friday, 8:00 am - 4:00 pm- Start Date- 1/2/2025- End Date- 4/30/2025- Employee Group: - CUPE 951 - Term- # of Hires Needed- 1- Category- Administrative and Support Services, Communications/Public Relations, Customer Service, Customer Service and Call Center, Other- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement. - A willingness and ability to work any recognized shift, including weekends, is expected. - From time to time, hours of work may be adjusted to suit operational needs. - Job SummaryAs stewards of the campus, Facilities Management fosters and enriches an inviting and functional environment that welcomes and supports all who come here. Facilities Management’s customers include Deans, departments, faculty, staff and students. The department’s branches work together as a team to ensure a high standard of customer service delivery, as well as the effective, efficient and safe performance for the operation, development and maintenance of campus buildings. Reporting to the Director of Customer Service & Program Integration, the Customer Service Clerk provides clerical and administrative support to Facilities Management, including responding to trouble calls from campus users pertaining to emergencies, maintenance or minor work orders; processing minor work orders; coordinating the scheduling of planned preventative maintenance together with daily demand maintenance; providing performing data entry into Facilities Management computer system; and, providing general office administrative support and assistance as required. - Job Requirements**Skills**: - Strong administrative skills and sound knowledge of office systems and procedures; - Ability to provide clear, concise and complete oral and written information at a level appropriate to the audience while maintaining confidentiality; - Work co-operatively within diverse teams, work groups and across the campus to achieve group and organizational goals; - Ability to independently organize, prioritize and manage workload while taking into consideration changing priorities, tight deadlines, volume of work and available resources; - Ability to identify problems and situations, refer to applicable policies and guidelines, identify options and determine appropriate course of action; - Proficiency in the use of Microsoft Word, Excel, Project & PowerPoint. **Specialized Knowledge/Education**: - Knowledge of a Facilities Management Information System Software an asset. **Territory Acknowledgement**:We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day. **What UVic Offers**:To learn more click here.
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Customer Service Clerk
5 days ago
Victoria, Canada University of Victoria Full timeOrganizational Unit - University of Victoria -> VP Finance and Operations -> Facilities Management - Location - University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date - 12 August 2025 - Please note that positions will close at 4 p.m. on the closing date. - FTE - 1.0 - Salary Grade - $4,305.00 - $4,438.00 - Additional Posting...
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Admn o 18r
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Clk 09r
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Clk 09r
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Clk 09r
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Clerk
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Produce Clerk
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