Concierge

1 week ago


Ottawa, Canada OTTAWA FACILITY SERVICES INC. Full time

**Overview**
We are seeking a dedicated Concierge to join our team. As a Concierge, you will be the first point of contact for guests and visitors, providing exceptional customer service and assistance.

**Responsibilities**:

- Greet guests in a friendly and professional manner
- Assist guests with inquiries, reservations, and recommendations
- Manage phone systems and direct calls appropriately
- Handle check-ins and check-outs efficiently
- Provide information about local attractions, restaurants, and events
- Maintain a clean and organized front desk area
- Coordinate guest services to ensure a pleasant stay for visitors

**Skills**:

- Experience in a hotel or hospitality setting is preferred
- Multilingual or bilingual abilities are a plus
- Strong customer service skills with excellent phone etiquette
- Proficiency in guest services and front desk operations
- Ability to multitask and prioritize tasks effectively

Join our team as a Concierge and be part of creating memorable experiences for our guests

Pay: $18.00 per hour

Expected hours: 37.5 per week

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person


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