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Transportation Coordinator

4 weeks ago

Toronto, Canada Riverside Natural Foods Ltd. Full time

Are you hungry to innovate? To do things differently? To work with a company that’s real, thoughtful and very forward-thinking?

Meet Riverside. We are an organic, “better for you” snack company, manufacturing award-winning, nutritious, allergen-free snacks. Your kids know us as MadeGood, tasty school-safe snacks. Your workout buddies grab GoodTo Go Keto certified bars. And your pup begs for a Cookie Pal treat, our human-grade, vegan dog treats.

At Riverside, we make delicious snacks that are good in every way. From our ingredients to our manufacturing practices, we’ve raised every bar on every aspect. We’re friendly and focused on creating foods that are good for you and good to the planet as well. Riverside Natural Foods is B-Corp certified, Triple-Bottom Line, Zero Waste, and Canadian owned and operated.

Come work with a new Canadian leader We value teamwork, humility, respect, ownership, adaptability, passion and fun.

We continue to grow and today are looking for a committed, talented, star to join our team as our **Transportation Coordinator.**

The Transportation Coordinator is responsible for coordinating transportation activities related to the movement of products in our supply chain (inbound and outbound) and supports the Supply Chain team in completing and tracking all supply chain related activities.

**Responsibilities**:

- Demonstrate and uphold Riverside’s core values
- Ensure documentation is accurately and timely processed and distributed (BOL, customs, etc.)
- Coordinate imports and exports shipped to and from the company; work with customs representatives to ensure compliance
- Find opportunities for consolidation and efficiency of shipments
- Take **OWNERSHIP** to develop and maintain strong working relationships with carrier contacts; work to mitigate product damage and delivery risks
- Work closely with third party warehouses in Canada, US and Europe
- Work with carriers to manage exceptions and load modifications; coordinate with all parties on time sensitive shipments
- Create, update and maintain delivery schedules; monitor shipments in transit
- Track and trace outbound shipments to ensure delivery timelines are met
- Update and provide delivery tracking information to the customer service team
- Assist sales and customer service in managing customer complaints; investigate delivery issues (late, lost, damaged)
- Track and approve invoices for freight/transport/delivery services
- Monitor and calculate metrics (on time delivery, order fulfillment) and report on logistics transport/service supplier(s) performance
- Data entry, running reports, liaise with customer service & order fulfillment team
- Support Planner and Buyer
- Support all facets of logistics as directed
- Keeps the work atmosphere** FUN** by keeping it light and welcoming
- Other duties as required

**Reporting Relationships**

The position reports directly to the Transportation Manager.

**Education & Qualifications**
- Post-secondary degree or diploma in Supply Chain, Business preferred
- 2 years Supply Chain Logistics/Transportation experience required; certification an asset
- Experience in food manufacturing an asset
- Advanced Microsoft Excel, knowledge of SAP and Tableau an asset

**Skills & Abilities**
- Strong written and verbal communication skills
- Proven ability to thrive under tight timelines
- Strong analytical and problem solving skills
- Desire for career growth and personal skill development
- ** Team** player with a positive attitude
- ** PASSIONATE** with a positive attitude with a desire to learn and collaborate
- Exceptional time management and organizational skills, self-starter with a high level of initiative and **ADAPTABILITY**:

- Demonstrates **HUMILITY** throughout the company on a daily basis
- Aptitude to exhibit, **RESPECT** and protect Riverside’s Core Values in a changing environment

**What We Offer**:

- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs
- RRSP matching or IRA matching for an empowered financial journey
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values

**How to Apply**:
Riverside Natural Foods is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply.