Manager, Clinical Services Icu, Ft

At Niagara Health, we are committed to delivering on our promise of a great patient experience, satisfied staff and physicians, and financial stability. Your strong leadership skills will enable you to make a difference by engaging with patients, rounding with staff and achieving results.
In alignment with Our Purpose: Extraordinary Caring. Every Person. Every Time; we are looking for a dynamic leader who excels in engaging people, promoting quality, building successful teams, planning and decision making.
Reporting to the Site Director, the successful individual will be accountable for the delivery of a positive patient experience, patient flow, people management, risk management and safety, and the provision of high quality care; and incorporates external directions regarding the flow of patients throughout the continuum of care offered at Niagara Health.

**QUALIFICATIONS**:

- Current registration with the College of Nurses of Ontario, or other Professional College.
- Bachelor's degree in Nursing or other healthcare professional degree; Master's degree preferred.
- Education and experience in Patient Care and Critical Care nursing preferred
- Knowledge of health care utilization pressures and familiarity with Home and Community Care Support Services
- Project Management, Leadership, Healthcare Finance, LEAN or other related certification(s) will be an asset
- Evidence of knowledge of, and experience with, Quality, the use and interpretation of metrics, and change management required
- Two to five years of managerial/leadership experience, or an equivalent combination of educational training and experience.
- Working knowledge of the Public Hospitals Act, regulated legislation, labour agreements, hospital policies/ procedures.
- Dynamic interpersonal and leadership skills including but not limited to; critical thinking, communication, responsiveness, conflict resolution, change management, people management, visionary thinking, customer service, and problem solving.
- Ability to build and lead a cohesive team, through engagement, transparency, respect and responsiveness.
- Demonstrated commitment to an exceptional patient experience including access, flow, quality and patient satisfaction.
- Demonstrated ability to manage budgets, interpret data and utilize information in order to make effective financial decisions.
- Experience in the analysis and utilization of data to drive continuous quality improvement.
- Experience in the management of risk and safety for patients and staff.
- Proven experience in building external and community partnerships.
- Demonstrated commitment to continuing education in the health or business sectors.
- Consistent and regular attendance required
- Proficiency in both official languages (English & French) will be considered an asset.
- Vaccines (COVID-19 and others) are an external hire requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code.
Recruitment Specialist: Carrie Garritsen
We are especially interested in connecting if you.._
- Value diversity, equity and inclusion;_
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following equity-deserving groups: Indigenous persons, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service._
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._