People & Culture Business Partner

Remarkable team. Remarkable service. Remarkable growth.

WHAT WILL YOU BE DOING?
The People & Culture (P&C) Business Partner will work closely with leaders and teams across North America (NA) to develop and implement people strategies, programs and initiatives that support current and future business goals and the NA and global P&C strategic plan. In this generalist role, you will provide coaching, consultation, and strategic expertise on a full range of people services including staffing, talent management, engagement, employee relations, total rewards, learning & development, and performance management in order to attract, engage and retain employees and support the business as we continue to grow. The P&C Business Partner will be responsible for a defined client group and will be the first point of contact for leaders and employees. This role will also have opportunity to lead and/or collaborate on the development and enhancement of P&C programs as we look to successfully integrate OFX and Firma into one highly successful organization.

**More specifically your duties will include**:

- Act as a strategic P&C advisor and trusted partner to OFX’s business leaders and employees. Current client group (approximately 150 employees located across NA, with a heavy concentration in Edmonton and Toronto) includes Marketing, Finance, Treasury, Legal, IT, Operations, Compliance and Risk Management.
- Act as a culture and change champion as the P&C team leads and contributes towards combining two organizations into one over a defined period.
- Provide counsel and advise to leaders and employees on all aspects of the employment journey including attraction, hiring, on-boarding, learning and development, total rewards, recognition, engagement, performance management, employee relations and retention strategies.
- Recommend and contribute to the development of new people programs and processes based on insights learned through partnerships with business leaders and best practice knowledge to enhance performance, reinforce desired culture and raise the bar on talent.
- Partner with Head of P&C to develop and maintain a monthly and annual scorecard.
- In collaboration with the P&C team, research, create and facilitate employee and leader learning and development sessions.
- Communicate, lead, and manage the annual performance management process for respective client group.
- Identify the need for organizational design / structure changes and partner with client group to manage any required changes.
- Partner with Talent Acquisition and/or be responsible for the recruitment and selection of key talent.
- Co-lead bi-monthly new employee orientation.
- Conduct exit interviews for respective client group, identify trends and work with leaders to create action plan/retention strategies as needed.
- Analyse annual engagement results and partner with leaders to create action planning to enhance engagement. Develop and facilitate pulse surveys as required.
- Partner with Leaders and Head of P&C on talent assessments and succession management.
- Lead and/or participate in P&C cross-department committees and projects.
- Other duties as assigned.

WHAT DO YOU BRING?
- 5 + years of experience in Human Resources at a professional level, preferably as a Business Partner / HR Generalist.
- Degree or Diploma in Human Resources or related field or equivalent experience.
- Achievement of or working towards CHRP is preferred.
- Strong partnering skills and an ability to work with all levels of leaders within the organization.
- Strong ability to build and maintain relationships in person and virtually and an openness to understand and interpret regional differences.
- Excellent verbal and written communication skills and demonstrated experience with virtual facilitation.
- Strong analytical skills and experienced working with HR metrics and reporting.
- Demonstrated ability to keep abreast of industry best practices and utilize in program development and deployment.

**Bonus Points For**:

- Comfortable with change and ambiguity and experience leading managers and employees through change is an asset.

**Additional Information**:

- OFX NA has offices across North America with the largest offices in Toronto, Edmonton and San Francisco.
- OFX supports a hybrid working arrangement (working remotely is highly supported, however attending meetings in the local office from time to time may be required / beneficial to best meet the needs of your client group). Ability to travel on occasion (i.e. 1-2 annually) within NA is required.
- This role requires some flexibility to attend meetings outside local regular business hours to meet the needs of client group located in various time zones i.e. EDT, MDT, and PDT and on occasion AEST (start of their day only).

**WHAT WE OFFER**:

- A competitive salary that’s benchmarked to Mercer salary data.
- Participation in a Corporate Incentive program based on 10% of annual salary.
- Paid vacation time p