Garden Centre General Manager

CALEDONIA GARDEN CENTRE MANAGER

Do you love working outdoors? Have a passion for the horticulture and

garden centre industry? Love working with customers and helping make their

garden dreams a reality?

This is a wonderful opportunity for you to join our team and be a part of the company direction

and decision-making alongside our other company leaders

Caledonia Garden centre is committed to providing our team core values to lead with and

enable strong decision making.

These core values include:

- Doing What’s Right
- Being Performance Driven
- Learning and Growing Together
- Being Externally Focused
- Having Bias for Action

At Caledonia Garden centre we seek people who will continually strengthen

our culture. We work hard to ensure our culture is something we feel proud of

and allows us to bring our best selves to work every day. A great culture

starts with values. We have clearly defined values which are embedded in

everything that we do so that they are lived and breathed daily.

What does your day look like as a Garden Centre manager?
- Lead, coach, manage, and mentor your team
- Strategically procure and order inventory including plant material, soils, fertilizers, tools,

etc. anticipating needs for future products
- Provide advice and expertise in horticulture and gardening to our team and clients
- Merchandise inventory and create beautiful product displays
- Manage overall retail store, labour, and budget
- Implement new and exciting marketing or event ideas

Here at the Caledonia Garden centre the manager oversees all the daily

operations of the retail garden center. These responsibilities include and are

not limited tosupervising the staff, managing the budget, encouraging

retail sales and up selling, and keeping a new and fresh inventory. Other

common duties revolve around the maintenance of the inventory, which

often includes weeding, pruning, and watering.

What do we need from you?
- Ability to exceed expectations for all five of our core values
- Minimum 5 years’ experience in a customer service role
- Minimum 5 years’ experience in a Garden centre managerial role
- Strong leadership qualities with ability to develop and maintain a dynamic team
- Strong communication and customer service skills
- Strong financial acumen
- Understands sales skills and comfortable training your team on this
- Ability to prioritize and multi-task in a fast-paced environment
- Flexible availability including weekends and holidays during our busy seasons
- A passion for the landscaping and horticulture industry
- Ability to lift up to 25 pounds repetitively and work in all weather conditions
- Proficient with POS systems, accounting software and calendar programs

Additional assets that you may have:

- Ability to operate skid steer, or willingness to learn through our in-house training

program
- Knowledge on differing soil types, fertilizers/pesticides, and overall pest management

Main Responsibilities Include

Managing Staff

A significant part of a Garden Centre Manager’s role is to manage and lead the staff. This

includes hiring, training, scheduling, and evaluating employees to ensure that the garden centre

operates smoothly and efficiently.

Inventory Management

The Garden Centre Managers is responsible for maintaining inventory levels. This involves

ordering plants, gardening supplies, and other products, ensuring that stock levels are

adequate to meet customer demand without overstocking.

Customer Service

Providing excellent customer service is crucial in this role. The Garden Centre Managers need to

ensure that customers have a positive shopping experience, addressing any queries or

complaints promptly and effectively is a priority and the mainstay of the business.

Sales and Marketing

Developing and implementing sales and marketing strategies is key to attracting customers and

driving sales. This can include organizing promotional events, managing social media accounts,

and creating attractive displays.

Financial Management

Managing the financial aspects of the garden centre, such as budgeting, sales forecasting, and

financial reporting, is another important responsibility. The Garden Centre Manager needs to

ensure the business working towards a profitable outcome.

What makes Caledonia Garden centre a great place to be a part of?
- Opportunity for profit sharing paid at end of the season
- An awesome discount on all products in the garden centre
- perfect for your obsession

with gardening
- Be creative in your position You get to let your inner creativity out by enhancing the

look of the store and creating fun features displays and marketing programs.
- Opportunity to meet some amazing people in the industry and attend nursery buying

events and conferences
- A team based and collaborative environment
- Open door policy
- our people are our most important asset so we love to listen and help

however we can
- Paid training, growth, and development opportu