Quality Coordinator

**WE ARE LAVO**

LAVO, a division of KIK Household Products, is a North American company with over 4,000 employees across our various sites.

In Quebec, we have 2 plants: LAVO's main plant and head office in Montreal East, and Qualipak, a bottle-blowing plant in Laval. Here, we develop, manufacture and distribute products well known to Quebecers, such as La Parisienne, Hertel, Arctic Power, Spring Time, Comet and Old Dutch, not to mention numerous collaborations and production of private labels for our Canadian retailers.
LAVO is also a motivated R&D, marketing, sales, human resources, finance and operations team of professionals with a passion for their field.

**For our LAVO division in Montreal, we are looking for a..**:
**Quality coordinator**

Under the supervision of the Senior Quality Manager, the Quality Coordinator works as part of a multidisciplinary team. Responsible for the implementation, monitoring and continuous improvement of quality management systems for the Montreal and Laval plants. He/she will work closely with production, R&D and suppliers to ensure that products meet the highest quality standards.

**Role and responsibilities**:

- Participate in implementing the quality management policy at the Montreal and Laval sites.
- Manage quality documentation.
- Contribute to the management of projects aimed at implementing, improving and maintaining a high level of product quality.
- Maintain up-to-date implementation of quality procedures and policies.
- Identify, monitor and implement corrective and preventive actions for non-conformities.
- Handle quality-related customer complaints and implement corrective measures.
- Prepare, monitor and analyze quality performance indicators (KPIs) to suggest improvements.
- Carry out internal and external audits to ensure compliance with quality standards and certifications.
- Train staff and make them aware of quality requirements.
- Work with suppliers to ensure the quality of raw materials and components.
- Prepare and submit quality reports to the Senior Quality Manager.
- Write and update quality-related procedures, policies and technical documents.
- Perform tests and risk analyses to identify vulnerabilities and propose mitigation measures.
- Organize and maintain supplier, customer and certification audits, and follow up corrective actions.
- Translate quality documents according to the company's needs.
- Support the Quality Manager in various tasks and projects.
- Support and replace quality supervisors in their absence
- Prepare, monitor and analyze quality performance indicators (KPIs) to suggest improvements.
- Carry out internal and external audits to ensure compliance with quality standards and certifications.
- Develop and implement measuring instruments to facilitate the identification and monitoring of non-conformities at all stages of production.
- Perform other quality-related tasks

**Qualifications/ Certifications**:

- Bachelor's degree (chemistry, industrial engineering, quality or administration) or any other experience that might be considered.
- Member of the Order of Chemists
- Knowledge of Lean Manufacturing and Six Sigma
- Knowledge of ISO standards, experience and qualifications to conduct internal and external audits.
- Excellent team management, organizational and leadership skills
- Bilingual (English and French).
- Certification, Internal audit (preferred)
- Experience in a MANUFACTURING environment
- Experience in a UNION environment (an asset)

**Skills**:

- Minimum 5 years' experience in a similar role in quality assurance.
- Quality experience.
- Experience in business analysis.
- Mastery of quality management tools and software.
- Experience in developing and implementing continuous improvement solutions
- In-depth knowledge of relevant quality standards and regulations (e.g. GMP).

**Additional notes**:

- Your working day is divided: floor and desk
- Job type: Permanent, Full-time, Face-to-face
- Day shift, but must be available for evening and night shifts