Retail Manager

7 days ago

Orleans, Canada Mermaid Pools and Hot Tubs Full time

**About Us**: Mermaid Pools and Hot Tubs is a leading name in the pool industry, dedicated to delivering exceptional products and services to pool owners. With a commitment to providing an outstanding customer experience, we are seeking a dynamic and results-oriented District Retail Manager to join our team.

**Job Overview**: As the Retail Manager, you will play a crucial role in ensuring the success of our retail store in your designated district. You will be responsible for fostering a great customer experience, optimizing inventory control, hiring and training a high-performing team, and working closely with the General Retail Manager to achieve overall business goals.

**Key Responsibilities**:
**Customer Experience**:

- Champion our commitment to delivering a great customer experience.
- Set the standard for exceptional customer service within your district.
- Resolve customer concerns and inquiries promptly and effectively.

**Inventory Control**:

- Oversee inventory management to maintain optimal stock levels and minimize waste.
- Maintain effective inventory tracking systems and procedures.
- Collaborate with the General Retail Manager to make data-driven inventory decisions.

**Hiring and Staff Development**:

- Recruit, hire, and onboard store staff with a focus on finding the right talent.
- Develop and execute comprehensive training programs for new and existing employees.
- Foster a culture of continuous learning and improvement within the team.

**Collaboration**:

- Work closely with the General Retail Manager to execute company-wide strategies.
- Ensure that your store aligns with company standards and initiatives.
- Assist in the development of marketing and promotional activities.

**Qualifications**:

- Proven experience in a retail management role. Experience in the pool or related industry is considered an asset.
- Exceptional leadership skills and the ability to motivate and inspire a team.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Familiarity with inventory management and control best practices.
- Proficiency in retail software and point-of-sale systems.
- Commitment to delivering outstanding customer service.
- Bachelor's degree in business or a related field an asset.

**What We Offer**:

- Competitive salary, sales commissions, and performance-based bonuses.
- Benefits package
- Opportunities for career growth and development within the organization.
- A supportive and collaborative work environment.
- Employee discounts on pool products and services.

Mermaid Pools and Hot Tubs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming workplace for all employees.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Orléans, ON K4A 4X4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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