Customer Service Specialist
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- Answer calls and walk in inquiries in a way that is consistent with the organization’s reputation and communication goals.
- Assist Planners with maintaining and completing Sales Folder Checklist, including:
- Processing of deposits
- Booking Service Staff
- Processing of SOPs
- Communicating Signage Requirements
- Issuing Staff Event notes
- Manage Tasting Photos
- File all data consistently and accurately
- Prepare reports for event planners and management
- Operate standard office equipment, including a personal computer, phone, fax, debit/credit card system, photocopier and catering software
- Photo Gallery Management
- up-loading, naming and filing photos including client tastings, events and menu roll-outs
- Order and maintain relevant office supplies.
- Update all print materials and digital files as needed (to include but not limited to menus, signage, food lists, kitchen and/or food shop stickers, phone lists, client lists, venue lists).
- Design, print, cut and/or frame event signage.
- Frame inventory and storage maintenance.
- Send daily order reminders to consultants and management
- Order Runs
- Running _Production Copies _to all departments (incl. new orders, changes, and collection of post event copies)
- Assist management to design, write and edit various documents such as industry awards, internal communications, company policies, employee bios, website content as needed.
- Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety and AODA procedures
- Establish and maintain effective working relationships with co-workers, supervisors and clientele
- Participate and prepare, transcribe, compose, type, edit and distribute minutes and agendas of Operations & Sales meetings as required Daniel et Daniel is a trend-setting, ever-expanding business with an enviable culture. This role presents a fantastic opportunity to join a great team while working in a creative, fast-paced environment. Pay: From $20.00 per hour Expected hours: 35
- 44 per week Ability to commute/relocate:
- Toronto, ON M5A 2L1: reliably commute or plan to relocate before starting work (required) Application question(s):
- familiar with Adobe Creative Cloud
- Previous Work in office enviroment Work
Location:
In person
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