Housekeeping Supervisor

3 days ago


Parksville, Canada Tigh-Na-Mara Seaside Spa Resort Full time

The role of the Housekeeping Supervisor is to ensure our Guest Rooms are ready to welcome our guests for their Tigh-Na-Mara experience. This is a hands-on, working position. While there are some administrative duties, the majority of the job is working “on the floor” with the Team - training, cleaning, inspecting, etc.
- Provide leadership for the Housekeeping Team. Lead by example.
- Along with the Executive Housekeeper (EH), train, motivate, coach, lead, approximately 50 Team Members
- Train/enforce TNM policies & departmental procedures
- Perform duties as outlined in Housekeeping Supervisor checklists.
- Coordinate/schedule/supervise Team to ensure highest levels of service and productivity/efficiency
- Communicate to ensure Team is aware of all necessary information
- Maintain a log of pertinent information during your shift (in the log book) and read log book at beginning of every shift
- Confidentiality and fairness when dealing with Team Members
- Must be flexible to perform the duties of Room Attendant, Laundry Attendant and/or Houseman when required by business levels
- Positively accept/adapt to various other projects/duties as they arise.

**Experience Required**:

- Minimum of 1 year Supervisory experience.
- Previous Housekeeping experience, preferably in a Resort/Hotel environment
- Superior leadership, coaching and communication skills with a proven track record of developing and motivating Team
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- High attention to detail, honesty, reliability, confidentiality and fairness
- Strong computer skills an asset
- Hourly Leadership position, expected to work longer hours during peak periods

**Job Types**: Full-time, Permanent

**Salary**: From $24.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Weekend availability

Supplemental pay types:

- Overtime pay

Work Location: In person



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