Investigation & Fraud Specialist

22 hours ago

Toronto, Canada Sephora Full time

**Job Title**: Investigation & Fraud Specialist

**Location**: Canada (Remote)

**Department**: Asset Protection

**Reports To**: Manager Investigations & Fraud - Asset Protection

**Job Summary**:
**Key Responsibilities**:
**Internal Investigations**
- Conduct comprehensive investigations into allegations of misconduct, fraud, and policy violations.
- Gather, review, and analyze evidence, including documents, electronic data, and witness statements.
- Interview employees and other relevant parties to obtain information pertinent to investigations.
- Prepare detailed investigation reports, including findings, evidence, and conclusions.
- Collaborate with human resources, District Asset Protection Manager, District Manager, and other departments to ensure thorough and fair investigations.
- Maintain confidentiality and integrity of all investigation processes and documentation.
- Monitor and track investigation outcomes and follow-up actions to ensure timely resolution.
- Provide training and guidance to employees on ethical standards and compliance issues.
- Stay current with industry trends, best practices, and legal developments related to internal investigations.

**External Fraud/ORC**
- Conduct thorough investigations into incidents of external fraud and organized retail crime, including theft and fraud.
- Analyze data and trends to identify patterns and potential threats related to external fraud and organized retail crime.
- Collaborate with DAPM’s, store teams, and all other relevant departments to develop and implement effective strategies to prevent and mitigate fraud and crime.
- Work with law enforcement agencies and external partners to facilitate investigations and prosecutions of criminal activities.
- Monitor and review security footage, transaction records, and other relevant data to identify suspicious activities.
- Stay current with industry trends, best practices, and legal developments related to external fraud and organized retail crime.
- Maintain confidentiality and integrity of all investigation processes and documentation.

**Qualifications**:

- Minimum of 3-5 years of experience in internal, ORC, and fraud investigations, or a related field.
- Strong analytical and problem-solving skills.
- Private Investigation License is a requirement
- Excellent written and verbal communication skills.
- Ability to handle sensitive and confidential information with discretion.
- Proficient in using investigation software and tools.
- Knowledge of relevant laws, regulations, and industry standards
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- WZ Investigations & Interviewing Techniques is an asset.

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