Customer Service Manager
2 weeks ago
What we commit to you:
Hybrid office with remote flexibility
Weekly Pay and Uncapped Commission
$60k plus first year average income
Residual Income
Exceptional commission rates
Trips, Training Incentives/Events and other benefits
Paid Training
Responsibilities include:
Confere over zoom, skype and phone calls with customers/clients
Handle inbound calls from customers, other lenders and insurance companies
Assist customers with inquiries, account status and problem resolution
Assist multiple departments with verifying and processing finance information
Assist various outside parties with inquires and document verification
Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
Assist customers with account inquiries
**Requirements**:
A winning attitude and determination to succeed
Willingness to go above and beyond for our customers
Math skills are a plus
Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
Prior customer service/sales experience is a plus
**Salary**: $51,000.00-$54,000.00 per year
**Benefits**:
- Employee assistance program
- Employee stock purchase plan
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
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