Warehouse Lead Hand

**Company Overview**

Iron Will Raw Inc. is a manufacturer of quality raw pet foods. As an industry leader in food safety in the pet food realm you’ll find yourself in a pristine, organized and technology advanced work environment. We are meticulous in all we do and are looking for team members who can contribute to our core values by adding value, passion and excellence. As a company we are continuously looking for ways to improve our contribution to the raw pet food world and embrace team members who positively impact this mission

**Job Purpose**

The Warehouse Lead Hand is responsible for ensuring that the company has an organized, well maintained and has optimal inventory level to meet customer orders in addition to a well-designed efficient and effective warehouse system that meets the brand and operational expectations. The Warehouse Lead Hand works in collaboration with the Warehouse Supervisor and Logistics & Warehouse Coordinator to create and maintain an environment that encourages and accomplishes an accurate inventory, and delivers on great internal and external customer service.

**Responsibilities and Duties**

The Warehouse Lead Hand responsibilities will include, but not be limited to:

- Ensure materials are delivered accurately and on time
- Ensure team members are picking materials accurately and efficiently so that shipment deadlines are met
- Communicate potential issues immediately to the Warehouse Supervisor and assist in determining solutions
- Identify and communicate issues that could create potential bottlenecks, and make recommendations and/or actions to improve the process flow
- Ensure the safety of the team is maintained at all times
- Ensure the warehouse is organized in a way that maximizes the space and accommodates the workflow in the most efficient way
- Ensure inventory is accurately accounted for
- Stage shipments to ensures loading and customer pickups can be handled promptly and effectively
- Effectively communicate process and demand adjustments
- Actively engage with the warehouse team to meet objectives
- Safe operation of production machinery and equipment
- Sorting, storing and freezing finished product and unused raw materials
- Recording inventory and reporting to management
- Completion of clean-up and sanitation check list
- Accurate packing and preparation of customers’ orders
- Professional and timely delivery of orders to retailers
- Execute training of new and existing associates
- Other tasks as assigned by your manager

**Working Relationships**
- This position leads the Warehouse team and works very closely with the Warehouse Supervisor and Logistics & Warehouse Coordinator.

**Competencies**
- A minimum of 5 years of experience in a warehouse environment
- Secondary School Diploma
- Forklift Operator Certificate an asset with a minimum of 3 years of experience.
- Effectively lead in the role and work as a team to meet warehouse daily goals.
- Physically fit with the ability to lift heavy materials.
- Ability to competently and effectively manage time to accomplish tasks and meet daily goals.
- Team player with the ability to coordinate work with fellow employees.
- Ability to safely use warehouse machinery.

**Physical & Working conditions**
- The work environment will be in a temperature-controlled warehouse.

**Why work with us?**
- Certified Living Wage & Equal Opportunity Employer
- Comprehensive Benefit Plan & Employee Assistance Program
- Annual Performance Evaluations & Compensation Increases
- Support for Continuing Education & Paid Training
- Career Growth & Mentorship Program
- Paid Sick Days & Bonus Pay

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- warehouse: 5 years (preferred)

Work Location: In person