Retail Warehouse and Delivery Associate

2 weeks ago

St Catharines, Ontario, Canada Critelli Furniture Full time

Critelli Furniture's Delivery and Warehouse Team is recognized as the front line to our customers. As brand ambassadors, their goal is to provide a top-notch, white glove customer service experience. As a Warehouse and Delivery Associate, you will be responsible for receiving, delivering, installing, and demonstrating merchandise in our customer's home, while providing outstanding customer service along the way

Critelli Furniture Delivery Driver Requirements:

  • Physically fit; able to lift / move heavy merchandise consistently daily while on delivery
  • A Secondary School Diploma is preferred
  • Ability to work daytime and Saturday shifts weekly (9am to 6pm), Sundays off

Critelli Furniture Warehouse Team Member Responsibilities:

  • Support in maintaining the showroom floor by moving and displaying merchandise
  • Maintain the store's warehouse in a neat and orderly manner
  • Off load receiving into the warehouse
  • Prepare, inspect and ensure all merchandise is clean and in operating condition prior to delivery
  • The Candidate is responsible for ensuring the product meets the Critelli Furniture standards, handling every piece with care
  • Ability to problem solve throughout your work day in the stores as well as in our clients homes
  • Make sure inventory for delivery matches manifest
  • Maintain and organize all delivery paperwork and deliver it to the proper personnel at the end of each shift
  • Follow safe operating procedures at all times
  • Other duties as assigned by management

Valued Candidate Competencies:

  • A problem solver able to think creatively to establish the best outcome
  • Excellent interpersonal and communication skills
  • Confidently and professionally providing a high level of customer service
  • Able to organize tasks while maintaining a cohesive work environment
  • Time management skills

Candidates must offer our customers a white glove delivery service while confidently loading and unloading furniture. Maintaining a professional appearance and demeanor while greeting customers is essential.

Candidates are required to work in an environment maintaining a strong team atmosphere.

Critelli Furniture is a fourth-generation family owned and operated retail furniture and design destination store in downtown St. Catharines, Ontario. Our wide assortment of North American and Imported furniture, hand knotted rug market, mattresses, lighting, accents and art from the top style leading brands are creatively presented in 7 showrooms throughout 4 interesting and well-appointed buildings. Critelli's clients are what make our company exceptional. Our sales and delivery team provide very special products in a thoughtful manner that our clients truly appreciate.

Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits:

  • Company pension
  • Extended health care
  • Life insurance
  • Paid time off
  • Store discount

Application question(s):

  • Are you able to lift/move heavy and bulky items on a regular basis and assist in store with light cleaning and merchandising?

Work Location: In person

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