National Accounts Manager

Job Description

Job Posting - National Accounts Associate

This is a hybrid role with a mix of remote and in-office working.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Business Overview:
The National Accounts Associate is responsible for supporting and promoting sales into Fidelity’s retail and institutional products. The National Accounts Associate is responsible for leading the Digital Coverage initiative and supporting National Accounts, Key Accounts, and the broader sales team. They will be responsible for driving the success of the Digital Coverage initiative by prospecting leads and working with internal partners to manage clients in coverage as well as generating ideas for content and campaigns to engage with these advisors. The National Accounts Associate building rapport and servicing our existing relationships at the dealer and family office level, as well as conducting research to uncover new opportunities for coverage.

How You'll Make an Impact:
1. Digital Coverage Initiative
- Lead the Digital Coverage initiative from sales perspective.
- Assess clients in coverage, traction, and potential prospects to be added to coverage.
- Work on driving adoption through content ideas and campaigns in partnership with Marketing.
- Review and follow up with leads as determined appropriate to drive future relationships and sales.

2. Key Accounts Servicing
- Ongoing product reporting requests from gatekeepers.
- Quarter-end reporting for recommended list funds.
- Planning and managing proactive and reactive PM access.
- Working with product team to manage client product shortlist process.
- Event planning (client entertainment).
- Competitive product analysis to determine new opportunities for dealer platform placement.

3. National Accounts Servicing
- Servicing incoming requests from advisors at dealers covered by National Accounts.
- Fidelity Portfolio Intelligence
- Product inquiries
- Account inquiries
- Engage in planning and attending dealer conferences as requested, follow up with attendees as required.
- Research dealer models to uncover new business opportunities for FIC.

4. Sales Team Support / Communication
- Additional point of contact for sales team to answer questions on dealer head office matters.
- Address increased complexity with Client Focused Reforms.
- Proactively send competitive intel to sales team regarding accounts under National Accounts coverage.
- In partnership with National Accounts and Dealer Relations, consolidate and keep current all dealer related intelligence such as activities, rules of engagement, rec lists, product approval processes, compensation structures, etc.
- Partner with Sales Enablement to keep information in Salesforce accurate and relevant.
- Maintain and evolve the dealer handbook for sales to leverage.
- Educate and respond to inquiries from Sales.

What We Are Looking For:

- University degree or equivalent experience.
- Minimum 2 years’ experience.
- Travel required - 10%

The Expertise You Bring:

- Good understanding of Fidelity products and services.
- Exceptional analytical ability.
- Strong relationship skills, ability to build rapport and trust.
- Excellent oral and written communication skills.
- Proven experience performing complex data analysis (i.e. sales, performance analysis, etc.).
- Bi-lingual is considered an asset.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.


No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:
Awards

Canada's Top 100 Employers
- Greater Toronto's Top Employers
- Canada's Top Family-Friendly Employers
- Canada's Top Employers for Young People

Great Place To Work Certified- Best