Clinical Applications Analyst

**Job Description**:
JOB SUMMARY & REQUIREMENTS *

The Meditech** Clinical Application Analyst** is an integral member of the RVH Informatics and Technology Services (ITS) division. As a member of the ITS lead agency team, the ITS Clinical Informatics and Applications team has a synergistic working relationship with areas and stakeholders across the four-hospitals they support, ensuring collaboration and striving to improve workflow with system optimization.

This position requires direct communication with all the Informatics and Technology Services teams, other support services including the RVH Lead agency IT Service Desk staff, Local IT services desks, clinical staff, providers, functional experts, leaders, project managers, and other support personnel. It is essential that commitments are maintained in a manner which fosters mutual trust between fellow employees. As an innovative and self-directed member of the team, you embrace accountability and encourage fellow team members to make innovative contributions and embrace new ideas to effect change and enhance quality.
This position welcomes those with experience in an IT related field or with relevant related experience.
- Analysis of user-departmental workflow processes and ability to translate into systems-based efficiencies through automation.

You must have access to reliable transportation and a valid driver’s license. You may be assigned to an alternate main site temporarily at the discretion of the Regional IT Partnership and therefore willingness and flexibility to support the four hospitals organizational needs.

**Education**:

- Undergraduate degree or diploma in a clinically related field, health informatics or computer science or equivalent or IT related field and/or three years’ experience in Clinical Informatics and Applications Meditech Support Role

**Experience**:

- Experience developing in MEDITECH Expanse
- Experience and understanding of ITIL, Change Management and Project Management philosophies and methodologies
- Experience with Mirth Integration and HL7/ XML
- Using industry programming languages (VB, JavaScript, C#, C++, Objective C) and methodology, develop tools to solve hospital business problems, an asset
- Advanced use of Microsoft office
- Experience with business analysis and requirements documentation is an asset
- Experience with analyzing data to identify trends, gaps and information that can drive positive change
- Understanding of a risk matrix and risk mitigation strategies
- Healthcare experience is required

Competencies:

- Microsoft Suite of Products, VMware, Windows Operating Systems, Mirth certified preferred, Biztalk, HL7 standards
- Project Management & Change Management Certified preferred
- Adult Teaching or Training certificate
- Customer Services courses an asset
- Leadership courses
- Excellent customer relations and support service
- Consistently display behaviour that enhances the image of organization as evidenced by professional and courteous behaviour toward all customers.
- Evidence of on-going professional development
- Excellent interpersonal and communication skills in English
- Excellent skill in problem recognition and problem solving, including critical incident management.
- Self -motivated and able to work independently with mínimal supervision.
- Demonstrated contributor to a positive team spirit and attitude and lives the RVH Values
- Ability and experience demonstrated through positive performance appraisals, work history and attendance records.
- Experience working with highly integrated teams.
- Must be able to manage several projects/tasks at one time