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Ecp Implementation Lead

3 weeks ago

Toronto, Canada Ontario Caregiver Organization Full time

French version follows

**Implementation Lead, Essential Care Partner Support Hub**

12-month contract (includes pension and benefits) with possible extension

Application Deadline - September 16, 2025

**Location**: Work from home-based office in Ontario, travel is required with frequent meetings in Toronto
**Salary Range**: $75,000 - $85,000

The Ontario Caregiver Organization (OCO) exists to improve the lives of Ontario’s estimated 4 million caregivers; ordinary people who provide physical and/ or emotional support to a family member, partner, friend, or neighbour. OCO provides caregivers with one point of access to information, services and supports that empower and help enable caregivers to be successful in their role. OCO works in collaboration with caregivers, health care providers and other organizations to address the challenges that caregivers face so that all caregivers - regardless of age, condition, or geographic location - have access to the support they need. **Come join our growing team**

**Key Responsibilities**:

- Conduct direct outreach and engagement with organizations to increase recognition of the essential role of caregivers and need for caregiver inclusion
- Provide coaching and guidance to assigned organizations regarding the implementation and quality improvement of essential care partner programs, policies and leading practices
- Collaborate with organizations and caregivers on solutions to implementation barriers or risks
- Identify, develop, and share resources, tools and adaptable templates to facilitate the implementation and quality improvement of essential care partner programs, policies and practices
- Develop targeted communications, including presentations, briefing notes and proposal
- Build key relationships and collaborations to support province-wide and cross-sector growth of essential care partner programs
- Support knowledge exchange and health care team education initiatives
- Identify and develop strategies to address organizational and health system needs and knowledge gaps
- Engage organizations and individuals to act as champions for the initiative
- Facilitate collaboration across organizations to address gaps, spread leading practices, and minimize duplication
- Facilitate workshops and working groups with caregivers and partnered organizations
- Facilitate and participate in meetings, presentations, events, and webinars to promote cross
- sector collaboration
- Represent the OCO at consultation tables, networks and meetings
- Contribute content to web-based hub to enable easy access to resources
- Complete data management and reporting requirements for organizational relationships
- Participate in evaluation activities
- Gather data for internal and external reporting and tracking purposes
- Contribute to reporting on a scheduled and as-needed basis
- Other duties as assigned

**Qualifications**:

- Minimum 5 years of relevant work experience
- Experience in at least one or more of the following sectors: long-term care, home and community care, community support, hospital, or primary care.
- Knowledge of the Ontario health care system and how it is evolving
- Proven ability to secure buy-in and inspire change
- High comfort level and confidence working with a diverse range of communities, stakeholders, and decision-makers
- Goal-oriented, with a track record of delivering measurable impact and results
- Self-starter and innovative thinker with strong problem-solving skills
- Exceptional communication skills, both written and verbal
- Experience working in a coaching or consultative capacity is an asset
- Excel at facilitation of workshops, focus groups, network meetings and outreach
- Experience involving the engagement of people with lived experience, ideally including co
- design of initiatives or resources is an asset
- Knowledge of caregiver needs, the role of caregivers in the health care system, and/or experience as a caregiver is an asset
- Knowledge and experience in person-centred care, client/resident/care partner relations and/or engagement strategies is an asset
- Knowledge of quality improvement and/or change management principles is an asset
- Ability to develop and deliver action plans with clear goals and timelines
- Compassionate style and good listening skills
- Proven adaptability and positivity in a growing, fast-paced environments
- Ability to foster relationships with professionalism, diplomacy and trust
- Highly proficient MS Office skills
- Ability to work from home office (or combination of home and OCO’s Toronto office) and travel across Ontario, including frequent meetings in Toronto
- Ability to speak and write in French is an asset

**Education**:

- Completion of a relevant post-secondary university degree

**Responsable de l’implémentation, Centre de soutien pour les partenaires de soins essentiels**

Contrat de 12 mois (incluant pension et avantages) avec possibilité de prolongation.
Date limite : 16 septembre 2025

**Lieu*