Customer Service Representative

2 weeks ago

Winnipeg, Canada IntouchCX Full time

**About IntouchCX**

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.

**About the Job**

We are currently hiring **Inbound French Bilingual Customer Service Representatives**

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success

**Benefits of Working as a** **Customer Service Representative (French Bilingual)**:

- Flexible schedules
- Competitive salary - **$24 / hr**:

- Industry-leading benefits - Health, Dental, Vision,
- Amazing career growth opportunities

**Working as a Customer Service Representative (French Bilingual), You Will**:

- Communicate a variety of information to the customer.
- Be an active listener and help resolve customer inquiries.
- Provide a meaningful and positive experience with every customer interaction.
- Learn and retain a thorough working knowledge of all existing and new products and services.

**Working as a Customer Service Representative (French Bilingual), You Have**:

- **French bilingual is a must**:

- A high school diploma (or equivalent).
- 6 months - 1 year of customer service experience.
- Great communication skills, both verbal and written.
- The ability to be consistently ready to work and on time as scheduled.
- **The understanding you will be working on site at our state-of-the-art campus in Winnipeg, MB**

**Availability: Full-time** (some shifts may depend on availability).
- IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics._
- Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws._

Pay: $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person

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