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Customer Service, Electrical Counter

3 weeks ago

Ottawa, Canada Marchand electric Full time

Marchand Electric has been in business since 1892. We are currently looking for a career oriented person to join our Customer Service Team, Electrical Counter. We are committed
- Provide quality service to both internal and external customers
- Develop and maintain positive customer relationships
- Maintain a strong knowledge base of electrical products
- able to use a computer.
- Respond to inquiries and process incoming calls and orders
- Sources materials for customers when currently not in stock
- Verify the accuracy of orders from customers
- Respond professionally to all product returns
- Ensure that customers are satisfied with order taking, product, pricing, deliveries and overall service
- Respond to requests for order changes
- Maintain product displays

Strong communication skills and the ability to present well are highly valued. Bilingualism is a asset.

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)

Work Location: In person