Emergency Site Manager

**About Us**

At **Platinum Pro-Claim Restoration (PPCR)**, we’re not just a company; we’re a purpose-driven team committed to restoring lives, the planet, and communities. With over 30 years of industry leadership, we proudly set the standard for sustainability and innovation in Canada’s restoration industry.

When disaster strikes, our work matters. We help people rebuild their homes and lives, providing the support they need to move forward. Sustainability is at the heart of everything we do, from reducing our carbon footprint to driving meaningful change across the restoration landscape.

Our people are key to our success. We foster an empowering and inclusive environment where every voice is heard, ideas thrive, and growth is encouraged. As a member of our team, you’ll enjoy exceptional benefits, including free extended health and dental care, tuition reimbursement, RRSP matching, access to an on-site CrossFit gym, and even a dog-friendly office.

Our values guide us every day:

- **
Helping Others in Need**:Treating everyone with care and respect.
- ** Our People**: We prioritize our employees' well-being and professional growth.
- ** Excellence**:Striving for the highest standards in all we do.
- ** Innovation**:Leveraging technology to deliver outstanding results**.**:

- ** Planet**:Leading sustainability efforts to protect our planet.
- ** Community**:Supporting local initiatives like the Richmond Christmas Fund.

At PPCR, you’ll be part of something bigger: helping us revolutionize the restoration experience while making a real difference.**_ _**Learn more about our journey at**ppcr.ca**.**

**Requirements**:

- Five years of work experience in the Restoration industry, specifically in emergency work situations
- Must have their Water Restoration Technician (WRT) certificate
- Additional IICRC certificates are considered an asset
- Must have proven experience in forecasting tasks that need to be completed on a job during the emergency phase
- Strong ability to maintain organization when multi-tasking
- Participate in the on-call rotation for the Flood department, with the possibility of transferring to the Project Management on-call rotation down the road
- Capable of pushing, pulling, and lifting over 50 lbs
- Familiarity and abidance with all company health and safety procedures and protocols
- Possess knowledge of local building code requirements
- Three years of experience working with, overseeing and coordinating temp labour on large-loss job sites.

Job Summary:
The Emergency Site Manager is responsible for overseeing and coordinating emergency site operations, including completing initials and creating scopes of work to advance claims. You will liaise with your project management team and dispatchers, ensuring efficient job progress and adherence to health and safety standards to close the emergency phase of a job. The position would report to the teams’ Project Manager directly and manage the of their respective emergency team (i.e., Junior Site Managers, Lead Restoration Technicians, Restoration Technicians, and Restoration Labourers).

**Responsibilities**:

- Some of the emergency-related duties will consist of completing Initial site visits, moisture mapping, work authorization, DocuSketching, the emergency scope of work that would be required to get the claim moving forward.
- Relaying info to your dedicated project management team and team dispatcher for various requests and labour needs.
- Drafting repair scopes and recommending the scheduling of sub-trades such as electrical, plumbing, etc., to expedite the job process, along with liaising with these trades when needed.
- Return to sites once Flood department has completed the initial site visits to plan out the next steps of the job from time to time.
- Make adjustments to the job based on your teams’ emergency staffs initial work and assess drying needs.
- Conducting emergency scopes.
- Training and guiding other technicians on various flood/emergency processes.
- Advising and coordinating with your respective PM-team for lead, silica and asbestos job procedures.
- Regularly updating the office team with required duties and requirements throughout the day.
- Planning monthly team meetings with your respective project management and emergency staff to discuss operation changes, health and safety topics, new technologies or procedures, or any pressing issues.
- Rolling out and overseeing the implementation of new processes, technologies, and procedures related to emergency work.
- Providing a helping hand on-site by completing Restoration Labourer or Technician responsibilities from time to time if the team or site is short-staffed.
- Supervise and support the daily activities of Restoration Labourers and Technicians.
- Calling in for ICC’s and pushing and assisting with coordinating final emergency job aspects (i.e., coordinating abatements and contents, checking abatement scopes, and overseeing the emergency process)
- Completin