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Lottery Licence Officer

2 weeks ago

Thunder Bay, Canada City of Thunder Bay Full time

:
The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

Watch this video to learn more about our City at:
**Job Description**:
***:Under the general supervision of the Deputy City Clerk, is responsible for the administration of the Lottery Licensing Program in accordance with policies, procedures, rules and regulations as established by the Alcohol and Gaming Commission of Ontario as well as any additional policies established by Municipal by-laws.

**MAJOR RESPONSIBILITIES**:

- Receives, documents, and investigates complaints and takes appropriate action.
- Audits Lottery Reports/ Files for compliance with Provincial and Municipal rules and regulations.
- Interprets Lottery Terms and Conditions including policy directives as issued by the Alcohol and Gaming Commission of Ontario.
- Participates in the development and implementation of internal policies and procedures for the Lottery and Licence Program.
- Liaises with charitable organizations, the Alcohol and Gaming Commission of Ontario and Ontario Provincial Police.
- Submits required quarterly reports to the Alcohol and Gaming Commission of Ontario.
- Prepares amendments to the Lottery By-law for the City of Thunder Bay, as required.
- Acts as a commissioner for taking affidavits.
- Participates in the administrative process and election tabulation procedures of Municipal and District school board elections.
- Provides back up relief for Administration by performing the duties of Deputy Division Registrar by: issuing burial permits and marriage licences, collecting applicable license fees, and responding to general phone and counter inquiries.
- Performs other related duties as assigned.

**QUALIFICATIONS**:
**Education/Experience**:

- Secondary school graduation, together with post secondary courses in accounting and business law; and
- Minimum of 3 years’ related experience; or
- Equivalent combination of education and experience.

**Skills/Abilities**:

- Must be at an intermediate skill level in word processing and spreadsheets software and must possess basic on-line data entry skills
- Must possess the ability to interpret relevant legislation/regulations and be courteous and tactful in dealing with the public and demonstrate an understanding of good customer service
- An ability to communicate verbally and in writing is essential

**CONDITIONS OF EMPLOYMENT**:

- Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
- May be required to travel to various work locations and provide own transportation
- Must take the Oath of Secrecy

**General Information**:
**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks

**ACCOMMODATION**: Reasonable accommodations are available upon request for all parts of the recruitment process.

**PRIVACY**:Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866