Café Supervisor

(LOOKING FOR DAYTIME & WEEKEND STAFF FOR APRIL to NOVEMBER).

Located in Peggy’s Cove, NS.

Overlooking iconic fishing boats, Margaret’s is a cozy East Coast café serving freshly brewed coffee and tea, Maritime inspired baked goods, seafood chowder, and delicious gourmet paninis.

**Required Skills/Knowledge**
- Reliable and punctual with a strong work ethic.
- Previous experience in a café or restaurant setting, preferably in a supervisory or management role.
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Ability to maintain a positive attitude while working in a fast-paced environment handling multiple tasks.
- Strong organizational and time management skills.
- Basic knowledge of point-of-sale cash systems.
- Understanding of health and safety regulations as it pertains to food service.
- Capacity to work as an individual and as part of a team.
- Must be comfortable engaging with diverse groups of people.
- Basic knowledge and history of the local community and popular gathering places or willingness to learn.
- Ability and willingness to work any assignment, including duties not listed within the scope of this job description.
- Ability to stand for extended periods of time, and able to lift up to 50 lbs.

**What You’ll Do**:

- Staff Supervision and Training:

- Lead, motivate and train a team of café staff, ensuring they provide excellent service, maintain proper food and beverage standards, and adhere to health and safety protocols.
- Customer Service:

- Provide outstanding service by addressing customer inquiries, resolving concerns, and ensuring a positive experience for all. Act as a point of contact for customer issues or feedback.
- Quality Control:

- Ensure the baristas maintain a high standard of product quality and consistency in serving food and beverages. Perform quality checks on presentation, food safety, and service.
- Operations & Inventory Management
- Oversee daily operations of the café, including opening and closing procedures, assisting the café manager with; managing inventory, ordering supplies, and ensuring adequate stock levels. Perform routine inventory checks to minimize waste while maintaining efficiency.
- Cash Handling and Reporting:

- Supervise cash handling procedures, including opening and closing registers, ensuring accurate till counts, and reconciling daily sales reports. Assist with managing budgets and tracking sales performance.
- Team Collaboration & Communication
- Foster a positive work environment by encouraging teamwork, effective communication, and resolving conflicts in a professional manner.
- Promotions & Marketing:

- Willingness to take part in social media marketing to help promote brand recognition. Engage with customers to gather feedback and relay feedback to management and the team to help with team and café development.
- Health & Safety:

- Ensure the café operates in compliance with all health and safety regulations, including food safety standards and cleanliness. Oversee the cleanliness and maintenance of the café environment.
- Open to shift opportunities across any property within Six by The Sea.

**Job Types**: Seasonal - Full and Part time

Contract length: 7-8 months

Wage: $20.00 per hour

Ability to commute: (must have reliable transportation)
- Peggy’s Point Road, Peggy’s Cove, NS B3Z 3S2

Schedule:

- 8-10 hour shifts
- Day/late afternoon shifts
- Holidays
- 7 days a week

**Education**:

- High School or equivalent

**Experience**:

- Customer service: 1 year (preferred) Supervisor 1 year (preferred)
- Food Service, Sales, Tourism, Hospitality (preferred)
- Food Safe Qualification and/or Responsible Beverage Server considered an asset

Work Location: Peggy’s Point Road, Peggy’s Cove, NS B3Z 3S2

Expected start date: 2025-04-15

Season closing date: 2025-10-30

**Job Types**: Full-time, Seasonal
Contract length: 7 months

Pay: $20.00-$23.00 per hour

Expected hours: 32 - 45 per week

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

**Language**:

- English (preferred)

Work Location: In person

Expected start date: 2025-04-07