Customer Experience Specialist
2 weeks ago
**About the role**:
As the CX Specialist, you will be responsible for understanding and optimizing the customer experience at all stages of the customer lifecycle and across all touchpoints with the brand. This will involve collaboration with various teams and individuals of the business.
- 2+ years of experience in customer experience or related field
- Understanding Tableau or similar analytic product
- Experience with MS office suite
- Industry experience
**We offer**:
- An environment passionate about growth and learning
- Competitive salary with bonus
- Fitness subsidy program
- Workplace that is conveniently located along the Yonge/Sheppard line
**What we are looking for**:
This is a key role within the team and would suit someone who has strong analytical, conceptual and problem-solving abilities with attention to detail. Excellent written and oral communication skills in English a must. This would also suit someone who has the ability to work with executive level audience/stakeholders.
The above is intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. For a full description, please contact us directly.
Crescendo Technology is an equal opportunity employer, which values diversity in the workplace. Should you require an accommodation for the recruitment or interview process, please do not hesitate to reach out to us.
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