Operations Manager

ABOUT US (AND OUR EXCITING FUTURE)
- Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
- Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.
- Join us and become part of the power behind possible.

About The Opportunity

Position Summary
Manages the day‐to‐day activities of an organization's operations department. Assists in evaluating current and proposed systems and procedures. Recommends changes when necessary and assists in implementation of new processes.
Develops and maintains favorable relationships with the existing client in order to increase revenue. Ensures that organizational goods and services consistently meet client needs.

Essential Job Functions
- The following duties are normal for this position. The incumbent _may perform some or all_ of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned._
- Establishes operational strategies to assure company objectives in the areas of safety, productivity, quality, customer service, sales, human capital, cost and profitability
- Accountable for assigned site’s key performance metrics including machine and labor efficiencies and provides guidance to departmental leaders to ensure scorecard objectives are met
- Proactively monitors site capacity and collaborates with other sites on scheduling optimization to meet internal and external customer on‐time‐delivery demands
- Conducts equipment feasibility studies and makes recommendations for investment; works with Finance to prepare capital expenditure plan and is accountable for payback expectations
- Collaborates with cross‐functional leaders to set continuous improvement initiatives to drive operational excellence Prepares and manages the annual financial plan and monitors performance through forecasting and/or other company reports
- Ensures the overall maintenance and security of facilities, grounds, utilities and equipment
- Provides guidance on staffing, training, employee relations and performance management to develop and enhance the Operations function, working closely with direct reports
- Interacts with key stakeholders to provide technical support, explore new business opportunities, and/or resolve order problems or complaints
- Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications
- Assume overall responsibility for the relationship and operational care of assigned customer to ensure complete customer satisfaction and act as a liaison between internal customer departments
- Strong packaging industry knowledge and sales experience to identify, contact, and influence customer’s key decision makers with regards to our resources and offerings
- Highly skilled at cultivating partnership-type relationships with client management
- Pro-active with respect to providing timely feedback regarding sales activities, contacts, meetings, and opportunities identified, resources required and action steps necessary
- Excellent leadership and coordination skills to introduce our expertise to ensure maximum account penetration
- Knowledge of sales processes and tools to increase sales revenue through maximizing corporate resources and shortening sales cycles
- Provide timely updates to management (as determined by management) regarding operation activities: meetings, opportunities identified, resources required and action steps to secure sales targets
- Ensures and supports to make sure Food safety, Quality, HACCP and GMP is always followed.

Knowledge, Skills & Abilities
- Knowledge of methods, accepted practices, considerations and regulatory requirements associated with safety and protection of workers, environment and site
- Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials throughout the manufacturing cycle
- Knowledge of day‐to‐day and strategic issues, operational requirements and management of a manufacturing facility
- Knowledge of the existing and planned approaches and methods for manufacturing products or product components
- Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing processes
- Ability to lead people and get results through others
- Ability to think ahead and plan over a specific time span
- Ability to establish high performance teams and a strong team player
- Ability to demonstrate honesty, integrity, and strong ethics
- Ability to take proactive action to meet