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Student Associate
3 weeks ago
**Student Associate**
- Department:_ Volunteer Resources
- Program:_ Patient Experience
- Status:_ Temporary Full Time (~4 Months)
8 Hour Shifts, Days Schedule (Subject to Change)
- Location:_ Oshawa & Ajax-Pickering
- Wage Schedule:_ $18.40-$21.07 per hour
- File Number:_ 2500000590
Position Summary:
Working in a fast-paced environment, you will support the Volunteer Resources Team with the effective organization and implementation of the High School Summer Student Volunteer Program and team project support as assigned.
As a member of the Volunteer Resource Team, you will assist in facets of the volunteer engagement cycle including: orientation and training, monitoring, evaluation and recognition of the high school summer student volunteers.
You will also be a part of positive relationship building with our various hospital partners.
**Knowledge, Skills and Abilities**:
- Currently studying Human Resources with 1 to 2 years Education, at the Post-Secondary level
- Previous volunteer experience in a healthcare setting preferred
- Previous experience working with teens an asset
- Previous experience utilizing a database an asset
- Demonstrates excellent customer service and communication skills.
- Proven ability to assess inquiries, problem solve and exercise good judgment when escalating issues
- Excellent organizational skills and ability to deal with multiple and simultaneous priorities
- Ability to maintain focus with frequent in-person interruptions
- Self-motivated and a strong team player
- Proficient in the use of Microsoft Office software (Teams, Excel, Word, Power Point, and Outlook)
- Willing to work a flexible schedule, including some evenings and weekends
**Responsibilities**
- Assist with the High School Summer Student Orientation Sessions.
- Manage summer student volunteers’ role descriptions and training checklists.
- Assist with summer student check ins after placement and throughout the duration of the program.
- Bring issues/concerns forward to a Volunteer Resources Associate and/or Lead for appropriate follow-up.
- Complete daily rounding and check-ins with student volunteers to ensure they are present and engaged in their role.
- Monitor summer student volunteer absences and notify appropriate partners.
- Assist with database entry and data management projects to create program efficiencies.
- Support department paper filing system and improvements.
- Assist the Volunteer Resources Team with innovations to enhance and improve the volunteer program.
- Collaboratively work with the Volunteer Resource Team in the planning and implementation of various summer student events.
- Evaluates effectiveness of the summer student program by utilizing various evaluation tools, data compilation, and report preparation for Volunteer Resources.
- Other tasks as assigned.
**CONDITIONS OF EMPLOYMENT**:
The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.
Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.
Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.
Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.
