Recovery Care Worker

About Us
The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you can make to another person’s path of recovery and wellness than an ongoing, consistent, positive relationship of respect and kindness. The DI works within the core values of housing first, trauma-informed care, and harm reduction to support staff and guests.
**Department**: Health & Recovery Services: Recovery Oriented System of Care Job Category: Salary
**Reports To**: Team Lead, Recovery Oriented System of Care Position Type: 6 Month Contract Full Time (1.05 FTE)
**Direct Reports**: N/A Schedule: 12 hour shifts 4 days on/ 4 days off 0700-1900
**Indirect Reports**: N/A Location: Main Building
Position Summary
Reporting to the Team Lead, Recovery Oriented System of Care, the Recovery Care Worker works in the Withdrawal Management and Recovery Transition programs to support clients in various stages of their recovery. The Withdrawal Management program provides medical and social support(s) to clients experiencing acute withdrawal symptoms while the Recovery Transition program provides temporary housing and supports to individuals who are no longer in an acute withdrawal phase and are working towards stabilization and other recovery-oriented goals.
The Recovery Care Worker will work with a multidisciplinary team to support client intakes, discharge planning, completing assessments, treatment planning, case management, goal setting and facilitating group recovery-oriented programming. Employing a client-centered, trauma-informed, and culturally sensitive approach, the Recovery Care Worker will provide a range of interventions and services that work with clients towards building Recovery & Social Capital, while achieving their recovery goals.
Time Commitment
48 hours per rotation with 4 days on and 4 days off. Some unusual hours may be required from time to time as the need arise. Schedule may be altered at the discretion of management.
Job

**Responsibilities**:

- Support with client triage, intake, assessments, and discharge processes
- Take a lead role in the Intake process when clients are admitted to either the Withdrawal Management or Recovery Transition programs, including but not limited to thorough searches for contraband, assistance with hygiene tasks, orientation to programs and review of client expectations upon admission
- Support with de-escalation and crisis intervention
- Maintain an active presence on the unit, monitor common areas and support with wellness checks
- Provide support with daily tasks like light cleaning, laundry, and meal services
- Connect and refer clients to recovery-oriented and/or community services and programs
- Support with systems navigation (e.g. health benefits, income supports)
- Support group recreation activities and programming on related recovery topics, when required
- Support with health promotion and education
- Participate in data collection and program evaluation
- Participate in team meetings, rounds, case conferences and ongoing professional development
- Respond to crisis and emergency situations
- Complete assessments, case notes, client logs and other documentation in a professional and timely manner in the DI database (Guestbook), Electronic Medical Record (Telus CHR), and My Recovery Plan (MRP)

Required Competencies and Qualifications
- Completion of Diploma or Degree in any of the following: Human services, Community Support, Social Service Work, Addiction Studies, or a Health-Related discipline. Proof of completion required.
- Satisfactory Criminal Record and Vulnerable Sector Check - dated within the last 6 months. Copy required.
- 1-2 years of relevant work experience an asset, preferably within the addictions and mental health field and/or the homeless serving system of care.
- Lived experience an asset but not a requirement. We ask that those with lived experience are two or greater years in their recovery, less may be considered if ALL other aspects are met.
- Experience working in distress and/or high-stress situations is an asset, which may include emergency response.
- Resourcefulness and knowledge of community resources and social support systems.
- Energetic and self-directed, with effective time management and organizational skills, including the ability to deal with several priorities at the same time.
- Well developed interpersonal, conflict resolution, and negotiating skills.
- Excellent communication skills, both verbal and written.
- Must demonstrate initiative and work autonomously.
- Must be accepting of industry risks, including coming into contact with bodily fluids.
- A genuine commitment to the mission, vision, values, and work of the agency.

Working Conditions
Front-line