Patient Service Partner

2 weeks ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a **Regular Part-time (0.5 FTE) **opportunity for a **Patient Service Partner **in the** Emergency **Department at our **Bayview **Campus.

**Hours of Work:
**Weekdays & Weekends**:Days, Nights; 8 hrs; As per schedule, **Statutory Holidays Required**

**Summary of Duties**:
Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. Patient Service Partner working in the Emergency Department will be required to assist with duties that support patient care; decontamination of patients care areas and equipment, care and preparation of specialized equipment, transportation and positioning of patients, and stocking of the unit.

**Qualifications/Skills**:

- Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
- Applicants who have a PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course will be given priority
- Infection Prevention and Control Certificate required
- Ability to read and write English
- Two (2) years of related health care experience
- Previous PSP experience in Women & Babies area preferred
- Recent PSP experience preferred
- Must be accustomed to high patient acuity
- Excellent communication and interpersonal skills
- Proven ability to work under pressure and to handle various tasks within a limited time frame
- Flexibility and willingness to take direction
- Must have attended WHMIS training
- Must be prepared and able to use all personal protective equipment
- Liaises with patients and visitors on a regular basis demonstrating excellent customer service

Human Resources
Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); **AND** have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

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