Patient Service Partner

1 week ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a **Regular Part-time (0.5 FTE)** opportunity for a **Patient Service Partner** in the **Emergency** Department** **at our **Bayview **Campus.

**Hours of Work:
**Weekdays & Weekends**:Days and Nights; 8 hrs; As per schedule, **Statutory Holidays Required**

**Summary of Duties**:
**Looking for a dynamic individual for a pilot project, a PSW trained with the goal of **improving of the older patient population in the ED**

Working with the professional team, the Patient Service Partner participates in the caring of patients by Providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public Relations with patients, visitors and Hospital staff. Patient Service Partner working in the Emergency Department Will be required to assist with patient care.

**Main roles and responsibilities include but are not limited to assisting in comfort and activities of daily living. Being a liaison with the medical team and the patient and family. Strong advocacy skills for the needs of this patient population**

**Qualifications/Skills**:

- PSW (Personal Support Worker) certificate required
- Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
- Infection Prevention and Control Certificate required
- Ability to read and write English
- Two (2) years of related health care experience
- Previous Emergency Department experience preferred
- Recent PSP experience required
- Must be accustomed to high patient acuity
- Excellent communication and interpersonal skills
- Proven ability to work under pressure and to handle various tasks within a limited time frame
- Flexibility and willingness to take direction
- Must have attended WHMIS training
- Must be prepared and able to use all personal protective equipment
- Liaises with patients and visitors on a regular basis demonstrating excellent customer service
- PSW (Personal Support Worker) certificate required

Human Resources
Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); **AND** have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

  • Patient Services Partner

    4 days ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    Summary of Duties Working in collaboration with the interprofessional team, the Patient Services Partner (PSP) participates in the caring of patients by providing a variety of support services to patients and the team. The PSP participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service, and promotes and...

  • Patient Services Partner

    16 hours ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Casual** opportunity for a** Patient Services Partner** **in the **Hemodialysis **department at our** Bayview/CNIB **campus. **Hours of work**: **Weekdays**:Days, Evenings, 8hrs; As per schedule **Weekends**:Days, Evenings; 8hrs; As per schedule **Statutory Holidays Required** **Summary of Duties** Working with the professional...

  • Patient Service Partner

    1 week ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Regular Part-time (0.5 FTE) **opportunity for a **Patient Service Partner **in the** Emergency **Department at our **Bayview **Campus. **Hours of Work: **Weekdays & Weekends**:Days, Nights; 8 hrs; As per schedule, **Statutory Holidays Required** **Summary of Duties**: Working with the professional team, the Patient Service Partner...

  • Patient Service Partner

    1 week ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Regular Part-Time (0.5 FTE)** opportunity for a **Patient Service Partner **in the **Complex Malignant Hematology department** at **Bayview.** **Hours of Work: **Weekdays**: Days, 12 hrs; as per schedule **Weekends**: Days, 12 hrs; as per schedule **Summary of Duties** Working with the professional team, the Patient Service Partner...

  • Patient Service Partner

    1 week ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Regular Part-time (0.4 FTE)** opportunity for a** Patient Service Partner** in the **D4ICU** located at our **Bayview Campus.** **Hours of Work: **Weekdays & Alternating Weekends**: Nights; 8hrs; As per schedule **Statutory Holidays Required** **Summary of Duties** Working with the professional team, the Patient Services Partner...

  • Patient Services Partner

    1 week ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    **Summary of Duties** Working with the interprofessional team in the Yuval & Lori Brazakay Brain Health Clinic, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service...

  • Patient Services Partner

    5 days ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    **Summary of Duties**: Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with...

  • Patient Services Partner

    16 hours ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    **Summary of Duties** Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with...

  • Musculoskeletal Neurosurgery Patient Services Partner

    4 hours ago

    Toronto, Canada Sunnybrook Full time

    A healthcare provider in Toronto is seeking a Patient Services Partner, focused on assisting with patient care and maintaining high standards of infection control. The role requires qualifications including a PSW Certificate and previous PSP experience, along with strong communication skills. Ideal for individuals entering the health care field, this...

  • Patient Service Partner

    2 days ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    We currently have a **Regular Part-time (0.4 FTE) **opportunity for **Patient Service Partner **in the** Trauma C5 **department at **Bayview** Campus**.** **Hours of Work** **Weekdays and Alternating Weekends**:Days, Nights; 8 hrs. **Statutory holidays required.** **Summary of Duties** Working with the professional team, the Patient Services Partner...