Prep Supervisor

**Who We Are**

Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.

We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.

**Who You Are**

At Fresh Prep, we value individuals who take pride in a hard day's work and believe in being rewarded for their contributions. We are committed to creating a workplace that supports our people, respects the planet, and fosters shared prosperity. If these values resonate with you, take a look at some of the key qualities we look for in our team members:

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Collaborative Team Player**-You are motivated by collaborative team task achievement and driving a results-oriented culture.

** Strong Communicator**-Your verbal and written communication skills allow you to get results across easily and quickly, in a friendly and professional manner.

** Adaptable**-You thrive in a changing environment and are able to pivot direction easily.

** Open**-You are open to constructive feedback, but aren’t afraid to let your opinions be known. You approach the problem at hand from a strategic and empathetic point of view.

**What You’ll Be Doing**

The main activity in this department is the processing of single various ingredients for a meal plan, into single portion packaging size. As the Prep Supervisor you will work in a temperature controlled environment (0-4°C), where attention to detail, leadership and efficiency are key. Your tasks will include:

- Relentlessly drive OTIF (On Time In Full) performance — ensuring 100% adherence to delivery schedules and quality standards, with zero tolerance for misses.- Ensuring roles and responsibilities of all prep associates are clearly defined- Ensure performance expectations are are understood and adhered to- Mentor leads, runners and production associates- Ensure effective training and safety programs are in place- Manage employee feedback constructively- Budgeting and hitting KPI’s for the production department- Determine and facilitate initiatives to improve the year over year budget and KPI’s- Planning of production activities including labour, scheduling, ingredient and packaging materials, process improvement and contingency planning- Other operational aspects including ensuring that food safety GMP’s are consistently being followed- Conduct incident investigations and facilitate corrective actions.- 3+ years of experience supervising productivity, efficiency, and process improvement in a food manufacturing plant setting is required- 2+ years experience grooming direct reports, promoting key players, and conducting employee performance management is required- 2+ years experience liaising with purchasing, production, quality assurance and human resource departments is required- Proficient in using Google Workplace especially Google Sheets- You are passionate about cleanliness and organization of production facilities- Lean Manufacturing and/or Six Sigma experience is strongly preferred

- Automated processing, production and/or packaging line experience preferred

**What You Can Expect**:

- Annual salary of $65,000- Weekly schedule of Tuesday to Sunday 7:00am-3:00pm- An inclusive, fun workplace filled with fantastic colleagues. We’re a certified B-Corporation and our team is passionate about making a positive difference (and also about food)- Comprehensive health benefits (including medical, dental, vision and life-insurance) after 90 days of successful employment- Food Perks

At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns—especially around allergens or meat—please let us know during the hiring process.

Tuesday to Sunday 7:00am-3:00pm