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Pizza Experience Manager
2 weeks ago
**About Us / Our Vision**:
At **Tito’s Pizza and Wings**, we believe we’re not just selling pizza — we’re creating unforgettable experiences. Every interaction with our customers is a chance to build lasting personal connections and bring joy to their day. We’re passionate about quality, consistency, and making everyone who walks through our doors feel like family.
**Position Overview**:
We’re looking for a **Pizza Experience Manager** to join our team and help bring this vision to life. This unique role combines hands-on technical work with leadership responsibilities to ensure every pizza is made perfectly, every team member is supported, and every customer leaves with a smile. If you’re someone who cares deeply about both the product and the people, and you’re excited to build systems that grow the business while creating exceptional customer experiences, this is the role for you.
Key ResponsibilitiesTechnical Role
- Oversee and actively participate in daily pizza making, dough preparation, and ingredient prepping to ensure the highest quality.
- Manage setup for peak times including chopping vegetables, preparing sauces and salads, and organizing the kitchen for smooth operations.
- Maintain rigorous food safety and hygiene standards to ensure a clean, safe kitchen environment.
- Monitor inventory levels and communicate supply needs proactively.
- Minimize food waste through portion control and proper storage procedures.
Managerial Role
- Build and refine systems that drive business growth and operational efficiency.
- Develop and post engaging social media content at least three times per week to connect with our community.
- Plan and manage employee schedules to optimize labor costs and maintain excellent service coverage.
- Conduct regular staff training focused on technical skills, customer service, and our personal connection philosophy.
- Control food and labor costs to meet monthly and yearly budget goals.
- Foster strong personal relationships with customers, ensuring they feel valued beyond just their order.
- Track and analyze sales, customer feedback, and staff performance to continuously improve the business.
**Why Join Tito’s Pizza and Wings?**
This role offers a rare chance to be both a leader and a hands-on creator in a fast-growing business that puts heart before everything. If you thrive in a dynamic environment where your efforts directly impact customer happiness and company success, we want to meet you
Pay: $18.00 per hour
Expected hours: 40 per week
**Language**:
- English (preferred)
Work Location: In person
