Employment Program Coordinator

**About Us**

Elizabeth Fry Toronto delivers gender based, trauma informed services and advocates for justice and equity for women and non-binary people who are criminalized and their families. We envision communities where women are not criminalized.

**Job Summary**
The Employment Coordinator position is responsible for the development, administration and evaluation of this program. The incumbent will adhere to the agency’s values and service standards as well as program delivery and evaluation frameworks. Using a trauma-informed and harm reduction model of program delivery, the Coordinator will ensure that participants accessing the program are provided a warm, safe environment that fosters self-determination, healing, and growth. The incumbent will demonstrate a high degree of professionalism, initiative, collaboration, and solutions-oriented approach in the delivery of the program.

Please note that this job is in-person with a limited amount of remote work. Working within the mandated protocols, the Employment Coordinator will be required to fulfill the following core duties:
**Responsibilities**
- Recruit, interview, train and support 40-50 women twice a year to participate in and complete the entrepreneurship program.
- Develop and co-facilitate preparatory workshops on professional communications; customer service, confrontation and conflict resolution; goal setting and time management; self-care and mental wellness; budgeting skills; and credit and debt management.
- Plan and co-ordinate monthly entrepreneurship support workshops for graduates
- Liaise and build collaborative relationships with the program Co-Coordinator, program partners, program evaluators, other E Fry program staff, and relevant external service providers.
- Coordinate monthly meetings and action items with program partners and evaluators.
- Develop, follow and adjust approved annual work plans in consultation with Program Manager.
- Work with correctional institutions to support women interested in pursuing self-employment upon release.
- Facilitate homework club for program participants.
- Facilitate “Chill and Chat” sessions for information sharing and support from cohort alumni.
- Identify and organize guest speakers to address gaps and enhance participant learning.
- Conduct one-on-one phone calls with participants to receive updates on their businesses and record progress.
- Identify and provide referrals to resources to current and former program participants as needed.
- Position this program within the larger entrepreneurship ecosystem by way of developing partnerships, sharing information, and staying on top of issues.
- Identify and build formal and informal partnerships and networks with local community agencies, employment centres, and relevant service providers.
- Partner with Communications & Fundraising Coordinator to market program effectively through print and online channels including social media.
- Partner with Communications & Fundraising Coordinator to develop and distribute promotional materials as well as monthly program newsletter in print and/or online formats.
- Promote program by participating in relevant community events and offering in person and/or online presentations/information sessions as required.
- Maintain participant files and correspondence according to agency and funder requirements and guidelines.
- Enter program and participant data accurately and completely utilizing the agency’s existing data management system(s).
- Maintain program statistics and other reporting data as required by program manager, partners and funders including participant testimonials and success stories.
- Coordinate and track provision of program supplies with participants and partners.
- Write progress and completion reports as required.
- Coordinate logistics of in person and/or online program sessions including space booking, food, transportation, technology needs etc.
- Participate on internal and external committees, sharing information, identifying goals and resolving problems.
- Participate in on going professional development and assist in the orientation and training of new staff, students, peers and volunteers.
- Attend all agency wide and team meetings to stay current with agency plans, learn about different programs, meet, and share information with colleagues.
- Respond to telephones enquiries and communicated information.
- Maintain the confidentiality and security of client and agency related information.
- Comply with agency Health & Safety plan.
- Comply with agency policies and procedures.
- Perform other tasks as assigned by management.

**Qualifications and Skills**
- Degree or diploma in **social work, community/social service**s or combination of education and experience.
- 2-4 years of direct service experience with employment and entrepreneurship programs.
- Experience working with women from diverse ethno-cultural and socio-economic backgrounds.
- Strong facilitation skills and