Quality Control Technician I

**COMPANY OVERVIEW**:
Robertet is the world's leading source of natural, sustainable, and organic ingredients and is one of the oldest fragrance and flavor companies in the world. Robertet is a world-renowned innovator in scent and taste with a global reach represented in over 50 countries, 14 manufacturing sites on 3 continents, 3 R&D innovation centers and 12 creative centers.

Robertet is the only fragrance, flavor and ingredient company fully integrated at each step of the creation process, from the source ingredient to the final fragrance and flavor. Founded in 1850 in Grasse, France, Robertet continues to be privately owned and managed by the fourth generation of family members. With a passion for and unparalleled understanding of naturals, together with boundless creativity and market insight, allows Robertet to provide their customers with world class innovation in scent and taste.

**SUMMARY**:
A diverse role that can encompass the core job function aspects of both Quality Control and Quality Assurance. The incumbent demonstrates role model employee behaviour as it relates to Food Safety and working in a Food Manufacturing establishment.

**ESSENTIAL DUTIES & RESPONSIBILITIES**:
Primary role of the Quality Control Technician
- Assisting in review and validation of incoming certificates of analysis
- Review and testing raw materials and finished products, using analytical equipment, spectrophotometer, GC and wet chemistry as needed.
- Input raw data into database for system generation of Certificates of Analysis.
- Actively participates in Hold and Release of raw materials and finished goods
- Works with shipping and receiving to ensure raw materials are sampled
- QC Lab support: storing samples, filing documents, assisting Lab colleagues

Secondary role: Quality Assurance
- Coordinate internal and external information requests and respond in a timely manner. This would involve reviewing and completing customer information requests. Completing customer regulatory compliance forms.
- Maintain current enrollment in information gathering systems I.E.Tracegains, Sedex
- As well as customer specific portals.
- Provide technical and regulatory support to sales department under direction from the QC Manager
- Provide technical and regulatory support to customers under direction from the QC Manager
- Provide support to Robertet Canada Integration data entry I.E PV, WERCS, others as required.
- Collaboratively maintain QA/ QC documentation IE specifications,GMO, nutritional info etc.

**COMPETENCY**:
To perform the job successfully, an individual should demonstrate the following competencies:

- Planning & Organizing: Establishes courses of action for self and others where necessary to ensure internal and external information requests are responded to efficiently.
- Communication: Clearly conveys information.
- Contributing to Team Success: Actively participates as a team member to move the team toward completing goals.
- Builds Strategic Working Relationships: Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
- Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job
- Proficient oral/written/electronic communication skills
- Strong attention to detail and organizational abilities
- Be willing and able to take on additional responsibility as required due to business needs and as instructed by management

**QUALIFICATIONS**:
Preferred:

- Bachelor's Degree Required in Food Science, Microbiology, or science related field.
- Minimum of 2 years functional plant experience in food safety.
- Thorough understanding of food safety principles and food processing
- Self-starter, comfortable working independently.
- Strong written and verbal communication skills.

**WORK ENVIRONMENT**:

- Work is carried out in an industrial food manufacturing environment.
- While performing the duties of this job, the employee may be exposed to mild to strong odors from the processing environment.
- The employee will be required to wear all appropriate safety equipment including but not limited to eye protection, steel toed shoes, lab coat, and in the plant/warehouse, a hard hat.

**PHYSICAL DEMANDS**:

- Ability to lift 40 lbs.

**REASONABLE ACCOMMODATIONS**:
Reasonable accommodation may be provided for qualified individuals with disabilities to perform the essential duties & responsibilities of the position so long as it does not impose significant difficulty or expense on the company.