Bilingual Specialist Ii, Quality Assurance

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.
We are hiring a Bilingual Specialist II, Quality Assurance
**Reporting To**: Manager, Quality Assurance
**Full-Time/Part
- Time**: Full-time
**Posting Date**: December 10, 2024
**Closing Date**: December 24, 2024
**Hours of Work**: 8:30 a.m. - 5:00 p.m.
**Grade**: 12
**Office Location**: Montreal Great location Steps away from the main public transit station
**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

The Opportunity
The Bilingual Quality Assurance Specialist II is responsible for post-funding review and assessment of mortgage underwriting quality through evaluation of documentation, compliance to company policy guidelines and due diligence of the underwriting team.
**How you will contribute**:

- Review files prior to closing to determine if policies and procedures were followed in adherence to underwriting guidelines
- Ensure Quality Assurance reviews are conducted in a timely, efficient and objective manner
- Knowledgeable with lender, investor and insured underwriting guidelines
- Support the external audit process as directed by manager (i.e. gathering system information from internal systems, answering auditor questions)
- Analyze root causes, patterns or trends in order to assist with the development and implementation of internal control procedures
- Adhere to policies /procedures to ensure AML requirements are met, when applicable

**The experience you need**:

- Demonstrated ability to provide clear and detailed explanation, analysis and recommendations in both French and English
- University degree or post-secondary education and/or equivalent work experience
- Must have experience/knowledge of residential underwriting practices
- Comprehensive knowledge of mortgage operations, credit policies, including credit principles, practices, processes, products and services
- Bilingualism (French, English) required - interactions with English speaking clients or partners

**Working Environment and Physical Demands Analysis**:

- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen

Why join First National?
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year

**The team you’ll join**:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
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