Parts & Service Advisor
1 week ago
Prestige Pools & Spas is a growing company. Our success in the last seven years has been designing, selling, and installing luxury Inground Pools.
Our retail store and showroom offers premium Hot Tubs, Swim Spas, chemicals, accessories, and service. The store is located in Oak Bluff that is just seconds from McGillivray off the perimeter.
We pride ourselves on high quality workmanship and offering our clients the best customer experience. We require a high-level Parts & Service Advisor for our store and showroom. You must be highly organized an exceptional communicator, and able to flourish in a fast paced, deadline driven, fun environment.
You’ll be responsible for creating an exceptional brand experience for our customers and helping them with all their hot tub and pool after care. You will learn water pool and hot water testing and what chemicals to balance the clients' water. You will also book service calls and coordinate for the service technicians along with following up on progress. Plus, stocking shelves and light housekeeping is part of the responsibilities.
**Requirements**:
- Minimum of 3 years of employment in the retail industry
- Pool and Hot Tub store experience is an asset.
- Must be proficient in MS Office, Google Sheets, POS Systems, Quickbooks
- Must be able to lift 50+ pounds.
- Must be able to drive a forklift or willing to learn.
- Must possess a valid Driver’s License
**Duties**
- Greeting clients helping them with their needs
- Answering incoming calls and directing to appropriate staff, answering questions and following up.
- Booking and coordinating service calls on the computer for the Service Technicians.
- Forklift offloading of chemicals and accessories.
- Receiving stock and re-stocking shelves
- Light housekeeping duties
- Operating a POS System, barcode reader, cash till
- Ensuring that store opening/closing procedures are properly followed.
**Job Types**: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Overtime
Application question(s):
- Do have a Driver's License?
- Can you work Saturday's?
- Are you proficient in Microsoft?
Work Location: In person
Expected start date: 2025-05-26
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